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Cannabis Retail Associate
2 months ago
About Us:
iAnthus Capital Management operates across multiple states, engaging in a comprehensive range of cannabis-related activities, from cultivation and processing to retail. We believe that cannabis represents a significant transformative industry, with the potential to enhance lives, particularly for those with chronic conditions, while also influencing various sectors including agriculture, pharmaceuticals, and beverages. Our objective is to establish the most valuable cannabis brands and a national network of operations and distribution. At iAnthus, we offer opportunities for professional growth, a flexible working environment, competitive benefits, wellness initiatives, and the chance to collaborate with industry leaders.
Your Profile:
You possess a strong eagerness to learn and contribute effectively to a team. You are dedicated to fostering an inclusive, positive, and compliant workplace. Your skills in time management and focus on maintaining data integrity and accuracy are commendable. If you thrive in a dynamic environment and are keen on contributing to meaningful initiatives with the iAnthus team, we would be excited to connect with you.
Key Competencies:
- Positive mindset
- Exceptional attention to detail and organizational skills
- Strong interpersonal and collaborative abilities
- Excellent verbal and written communication skills
- Capacity to multitask, prioritize, and perform in a fast-paced setting
Benefits:
- Paid Sick Leave
- Wellness Program
- Employee Assistance Program
- 401K Plan
- Opportunity to work in a growing organization where your skills can make a significant impact
Role Overview:
The Dispensary Associate, reporting to the Dispensary Manager, is integral to the daily operations of the dispensary, contributing to a patient-focused team and supporting iAnthus's objectives. This role involves upholding the company's policies and ensuring compliance with all relevant laws and regulations.
Responsibilities:
- Engage with and educate patients in a supportive manner
- Ensure accuracy and completeness of patient intake forms
- Assist in the qualification of patients for the Verified Financial Hardship (VFH) program
- Maintain compliance with local and state regulations
- Perform general administrative tasks, including filing and email correspondence
- Provide timely patient feedback to management
- Maintain accurate records, including patient intake forms and cash handling logs
- Participate in daily meetings to align on objectives
- Deliver compassionate patient service consistently
- Participate in monthly inventory assessments
Training & Development:
- Ensure all patients are greeted with a friendly and compassionate demeanor
- Maintain proficiency in HIPAA and confidentiality standards
- Be knowledgeable in inventory management and point-of-sale systems
- Stay updated on product knowledge and appropriate dosages
- Ensure adherence to company policies and state regulations among team members
- Review and enhance patient educational materials
- Engage in quarterly team meetings
Sales & Business Development:
- Analyze daily sales and best practices with team members
- Receive training on patient services, including intake and product knowledge
- Participate in daily meetings to ensure consistent messaging
- Provide excellent and compassionate patient service
Company Culture:
- Act as an ambassador for the iAnthus brand
- Build relationships with community leaders
- Adhere to iAnthus's core values of respect, diversity, sustainability, research, and service
- Maintain the dispensary's aesthetic in line with the iAnthus brand
- Contribute to a motivated team environment
- Implement brand marketing strategies
Qualifications:
- Must be at least 21 years old with a valid driver's license
- Experience in retail, hospitality, or patient services is preferred
- Ability to work a flexible schedule, including nights and weekends
- Strong verbal and written communication skills, along with basic math skills
- Experience in a fast-paced, high-transaction environment is advantageous
- Strong organizational and decision-making abilities
- Proficiency in computer use; POS experience is desirable
- High school diploma or equivalent
- Ability to pass a criminal background check as per state guidelines
Physical Requirements:
- Ability to work a minimum of 8 hours per day with rotating shifts
- Flexible availability for nights, weekends, and holidays
- Ability to lift and carry up to 50 pounds
- Ability to perform physical tasks such as standing, bending, and kneeling throughout the workday
- Ability to use a ladder and general tools for maintenance tasks
- Willingness to work in various environmental conditions
iAnthus is committed to fostering a diverse and inclusive workforce. We encourage applicants from all backgrounds to apply and value the unique perspectives and experiences that each individual brings to our team.