Business Development Manager

4 weeks ago

Orlando, Florida, United States The Closing Agent Full time
Job Description

The Business Development Manager is responsible for driving sales and marketing efforts in an assigned territory. They will develop and implement a marketing plan to expand the customer base and meet business goals. Working closely with the sales and support team, they will ensure customer satisfaction, revenue growth, and long-term account goals align with the company vision and values.

Key Responsibilities:

  • Provide exceptional customer service by maintaining regular communications, staying up-to-date with industry knowledge, and addressing customer needs.
  • Accurately record sales and prospecting activities, including sales calls, presentations, closed sales, and follow-up activities within the assigned territory.
  • Meet or exceed target sales created by management.
  • Participate in sales meetings and contribute to setting sales goals and budgets.
  • Develop and deliver educational programs for agents and clients.
  • Stay informed about company promotions and coordinate marketing activities.
  • Assist in creating and distributing marketing materials and merchandise.
  • Manage the company's social media presence and create engaging content.
  • Attend networking events to build awareness and establish relationships with influencers.
  • Plan and execute client classes and events.
  • Address customer complaints and escalate issues to management if necessary.
  • Support the VP of Marketing & Business Development in achieving company objectives.
  • Participate in industry-related functions and committees.
  • Adhere to company policies, procedures, and ethics codes.

Requirements:

  • Bachelor's degree in business or marketing.
  • Five years of sales experience.
  • Two years of experience in the title industry.
  • Excellent verbal and written communication skills.
  • Proficiency in design tools like Canva and Photoshop.
  • Solid selling skills and ability to problem-solve.
  • Good presentation skills to present products/services to groups.
  • Proficiency in Microsoft Office Suite and Outlook.
  • Experience with CRM software.

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