Front of House Team Lead

3 days ago


Baltimore, Maryland, United States Method Co. Full time
Job Overview

The Front of House Supervisor role at Method Co. is a vital position that oversees the cashiers and baristas, ensuring guests are attended to in a timely manner.

This position plays a crucial part in daily service, supporting the hotel and café team members in providing exceptional service to all guests.

Responsibilities:
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
  • Communicates information and issues to the F&B Manager and Hotel leaders so that the team can respond as necessary.
  • Contributes to a positive team environment by recognizing shifts in morale and performance and communicating them to the F&B Manager.
Key Skills:
  • Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team of staff.
  • Excellent communication skills, both verbal and written, with the ability to interact professionally with guests, colleagues, and vendors.


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