Front of House Ambassador

7 hours ago


Baltimore, Maryland, United States Hooters of America Full time
Job Title: Front of House Ambassador

Estimated Salary: $25,000 - $40,000 per year

About Us:

Hooters of America LLC is a renowned company committed to providing exceptional dining experiences. We strive to maintain a positive work environment where our team members can grow and thrive.

Job Summary:

We are seeking highly motivated individuals to join our team as Front of House Ambassadors. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest experiences, ensuring quick service, and maintaining a clean atmosphere.

Key Responsibilities:
  • Deliver exceptional guest experiences through sincere greetings, attentive customer service, and prompt response to guest inquiries.
  • Maintain a clean and welcoming atmosphere by ensuring proper sanitation, food handling, and facility maintenance.
  • Cross-train in multiple roles, including Host, To-Go, and Staff, to ensure flexibility and adaptability in a fast-paced environment.
Financial Management:

As a Front of House Ambassador, you will be responsible for managing cash handling effectively, ensuring accurate transactions, and maintaining a secure work environment.

Brand Operating Standards:
  • Embody the Hooters brand values, including a welcoming, personal, and courteous attitude towards guests.
  • Ensure compliance with proper sanitation and food handling procedures at all times.
  • Contribute to a positive work environment by being prepared, punctual, and uniformed during shifts.
Other Responsibilities:
  • Foster a menu knowledge culture by staying up-to-date on current promotions, specials, and events.
  • Effectively manage rotation seating, ensuring efficient guest flow and optimal table usage.
  • Stay informed about upcoming events and contribute to their success by being an active spokesperson for the store.
Qualifications:
  • Must be 17/18 years of age or older.
  • Possess excellent customer service skills, basic mathematical computation skills, and ability to promote brand integrity.
  • Demonstrate professionalism at all times, effective communication skills, and the ability to work well with others.
  • Show adaptability in a fast-paced environment and ability to multi-task efficiently.
  • Knowledge of sanitation and use of MSDS is a plus.
Become a Part of Our Team:

Hooters of America LLC is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply.



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