Front of House Manager

7 days ago


Baltimore, Maryland, United States Judys Island Grill Canton, LLC Full time
Lead Front of House Team Member Wanted

Judys Island Grill Canton, LLC is seeking a highly motivated and experienced Front of House Manager to join our team As a key member of our management team, you'll be responsible for leading our front-of-house operations, including managing daily tasks, supervising staff, and ensuring exceptional customer service.

This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences and has a proven track record of success in a fast-paced, high-volume environment. If you're a results-driven leader with a keen eye for detail and a love for people, we want to hear from you

Key Responsibilities
  • Staff Supervision: Recruit, train, and develop a high-performing front-of-house team, ensuring that all staff members are equipped to deliver exceptional customer service and meet business objectives.
  • Daily Tasks: Manage daily front-of-house operations, including receiving, stocking, and maintaining inventories, processing orders, and handling customer complaints.
  • Customer Service: Lead by example, demonstrating a commitment to exceptional customer service and ensuring that all guests receive a memorable dining experience.
  • Communication: Build strong relationships with colleagues, customers, and vendors, ensuring seamless communication and collaboration throughout the restaurant.
Requirements and Qualifications
  • Bachelor's degree in Hospitality, Business Administration, or related field.
  • Minimum 2 years of experience in front-of-house operations, preferably in a fast-paced, high-volume environment.
  • Proven track record of success in leading teams, driving sales growth, and improving customer satisfaction.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions quickly.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and vendors.


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