Store Manager

1 week ago


Minneapolis, Minnesota, United States Urban Wok Full time
Job Description

We are seeking a highly skilled and experienced Store Manager to join our team at Urban Wok. As a Store Manager, you will be responsible for the overall performance of our store, ensuring that our customers receive exceptional service and that our sales targets are met.

Main Responsibilities
  • Leadership and Management
    • Recruit, train, and develop a high-performing team of sales associates and management staff.
    • Provide coaching and feedback to ensure that team members are meeting their performance goals.
  • Store Operations
    • Oversee the daily operations of the store, including sales, customer service, and inventory management.
    • Ensure that the store is maintained in a clean and organized manner, meeting Urban Wok's high standards.
  • Customer Service
    • Provide exceptional customer service, ensuring that customers have a positive experience in our store.
    • Address customer complaints and concerns in a professional and timely manner.
  • Financial Management
    • Manage the store's budget, ensuring that expenses are controlled and that sales targets are met.
    • Monitor and analyze sales data, identifying trends and opportunities for growth.
  • Marketing and Promotions
    • Develop and implement marketing and promotional strategies to drive sales and increase customer engagement.
    • Collaborate with the marketing team to ensure that all promotional materials are aligned with Urban Wok's brand and messaging.
Requirements
  • Commercial Awareness
    • Have a strong understanding of the retail industry and the competitive landscape.
  • Leadership and Management Skills
    • Have experience in a leadership or management role, with a proven track record of success.
  • Communication and Interpersonal Skills
    • Be an effective communicator, able to build strong relationships with team members, customers, and stakeholders.
  • Problem-Solving and Analytical Skills
    • Be able to analyze data and make informed decisions, identifying opportunities for growth and improvement.
  • Adaptability and Flexibility
    • Be able to adapt to changing circumstances and priorities, with a flexible and positive attitude.


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