Service Office Associate

2 weeks ago


El Paso, Texas, United States Mission Chevrolet Full time
Job Overview

Position Summary:

Mission Chevrolet is in search of a dedicated and customer-focused individual to become part of our team as a Service Office Cashier and Repair Order Booker. This role is essential in delivering outstanding service to our clients within the service and parts department.

As a Service Office Cashier/Booker, your primary responsibility will be to ensure a seamless customer experience by managing payments and processing repair orders efficiently.

This position is full-time and offers a competitive hourly wage of $15, with payments made biweekly.


Compensation & Benefits:

  • Competitive hourly rate of $15, paid biweekly
  • Comprehensive medical, dental, and vision insurance
  • 401(k) retirement savings plan
  • Paid time off along with paid holidays
  • Opportunities for career advancement within the organization

Key Responsibilities:

  • Welcome customers and assist them with processing payments for services provided
  • Accurately handle customer payments and enter them into the system
  • Balance cash drawers and prepare daily financial deposits
  • Maintain precise and organized records of all transactions
  • Respond to phone inquiries and provide professional assistance to customers
  • Update service records within the computer system
  • Support data entry and other administrative tasks as required
  • Ensure the service office area is clean and well-organized
  • Organize and scan repair orders into the designated application

Qualifications:
Must be available to work a flexible schedule, including evenings and weekends.

  • Minimum of 12 years of experience in a customer service environment
  • Strong mathematical abilities and precision in cash handling
  • Ability to work collaboratively within a team and communicate effectively with colleagues and supervisors
  • Capable of multitasking while knowing when to seek assistance
  • Detail-oriented with a focus on accuracy
  • Ability to thrive in a fast-paced setting with a sense of urgency

A high school diploma or equivalent is required.


EEOC Statement:
Mission Chevrolet is an equal opportunity employer committed to fostering an inclusive and diverse workforce. We encourage all qualified candidates to apply, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. We adhere to all applicable state and local laws regarding nondiscrimination in employment.

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