Laboratory Training Supervisor

2 weeks ago


Clarksville, Indiana, United States HealthTrackRX Full time
Job Overview

About HealthTrackRx:

HealthTrackRx stands as the foremost PCR-based infectious disease laboratory in the nation. By providing next-day results to healthcare providers across the country, we have established ourselves as the preferred choice for both patients and healthcare professionals, currently experiencing an exciting growth phase.

Position Summary:

The Technical Supervisor is tasked with the critical role of training laboratory scientists in all aspects of sample processing. This position entails providing feedback to supervisors regarding the progress and performance of trainees, as well as conducting process and compliance audits when necessary. The supervisor will be responsible for onboarding new hires and continuously training existing staff to ensure they acquire essential skills for career advancement. Additionally, the supervisor will maintain training checklists, perform competency assessments, and educate staff on new workflows as applicable, while also participating in regulatory audits upon request. Strong training, presentation, facilitation, and communication skills are essential for success in this role. The ability to leverage both internal and external resources to create effective training materials is required.

Key Responsibilities:

  • Conduct competency assessments for laboratory scientists.
  • Facilitate the training of new employees in collaboration with supervisors.
  • Ensure that new hires have all necessary tools and resources during their training period.
  • Design and implement training programs and curricula for in-job training.
  • Regularly update training programs in line with current processes, adhering to the proper approval channels.
  • Develop and revise job aids in partnership with the Quality Department as needed.
  • Work with management to identify training needs and schedule relevant training sessions for staff.
  • Communicate with management regarding the training requirements and schedules of employees.
  • Provide timely updates to management on personnel, procedures, workloads, and any potential issues affecting service quality, processes, or compliance. Identify problem areas and propose actionable solutions.
  • Evaluate the effectiveness of training initiatives and make necessary adjustments.
  • Create systems to monitor and ensure that employees fulfill their responsibilities as per the training.
  • Offer support and mentorship to new employees while assessing areas for improvement.
  • Collaborate with the QA and Safety Supervisor; participate in committee meetings to implement necessary changes.
  • Lead or assist in the development and ongoing management of quality initiatives within the laboratory.
  • Evaluate and contribute to lean projects aimed at enhancing overall laboratory processes to ensure timely and cost-effective patient care.
  • Willingness to travel as required.

Qualifications:

  • Education:
  • Bachelor of Science or a related field with requisite coursework for laboratory duties.
  • 60 semester hours or equivalent from an accredited institution, including at least 24 semester hours in medical laboratory technology or science courses, with specific chemistry and biology requirements.
  • Completion of a clinical laboratory training program accredited by recognized organizations, or a minimum of three months of documented laboratory training in each specialty for high complexity testing.
  • Skills:
  • Exceptional attention to detail and organizational abilities.
  • Capacity to maintain confidentiality regarding medical, financial, and legal information.
  • Ability to work independently and complete assignments accurately and promptly.
  • Outstanding oral and written communication skills.
  • Proficient multitasking capabilities.
  • Problem-solving skills utilizing sound judgment and reasoning.
  • Creative approach to effective communication.
  • Experience:
  • 2-4 years of experience in a high complexity PCR laboratory is required.
  • Comprehensive understanding of sterile techniques and cleaning protocols for PCR laboratories.
  • Basic knowledge of data management and internal controls.
  • At least 2 years of experience with OpenArray workflow and QuantStudio instruments.


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