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PreAOps Supervisor Clarksville
4 weeks ago
Clarksville, United States Shyft6 Full timeJob Summary: Supervises the daytoday operations in the PreAnalytical Operations department. Accessioning patient samples information into the LIS. Scanning requisitions accessing workflow processes ordering tests. Completing employee competencies and performance reviews. Essential Responsibilities/Duties:Supervises staff and manages workflow of the...
PreAOps Supervisor
2 months ago
Clarksville, United States
Shyft6
Full time
Job DescriptionJob DescriptionJob Summary:- Supervises the day-to-day operations in the Pre-Analytical Operations department. Accessioning patient samples information into the LIS. Scanning requisitions, accessing workflow processes, ordering tests. Completing employee competencies and performance reviews.
Essential Responsibilities/Duties:
- Supervises staff and manages workflow of the department.
- Review all information is accurate and meets company standards.
- Accepts deliveries from couriers.
- Ability to identify all CAP required sample information.
- Accession patient sample information, medication, and physician test orders according to requisitions, accurately.
- Provide oversight of physician/patient information required by HIPPA/CLIA/CAP and overall best practices.
- Provide oversight of orders on requisitions on pre-accessioned samples.
- Identify missing information and execute proper route when missing information is identified.
- Maintain an error rate below .15% with a goal of zero errors per month.
- Trains or supervises training of other staff members.
- Conducts regular staff meetings and uses other formal and informal communication methods to facilitate group communication as well as inform subordinates on relevant matters.
- Assists staff members with skill development.
- Notify management of any present or potential issues related to quality of service, processes, or compliance.
Qualifications:
- Education –
- H.S Diploma or GED, required.
- Some college coursework in healthcare administration, business, science or laboratory related education, preferred.
- H.S Diploma or GED, required.
- Competencies/Skills –
- Strong attention to detail
- Strong organizational skills
- Ability to maintain confidentiality of all medical, financial, and legal information
- Ability to delegate tasks
- Exceptional oral and written communication skills
- Strong attention to detail
- Experience –
- 1 year experience working in a laboratory environment preferred.
- Experience working with MS Office Suite, required.
- 1 year experience working in a laboratory environment preferred.
- Certifications/Licenses –
- N/A
- N/A
RequirementsPre-Screening Questions for ALL:
-Is overnight, with potential to shift hours, amendable?
-How do you function in a high pace environment?
-Teamwork oriented?
Non-Technical Supervisor:
oWhat does your current team look like and how many team members have you supervised?
oWhat current tools do you use to manage your team?
oWhat communication tools have you implemented with your team?
Have you managed across multiple shifts? If so, what methods do you use to align on processes?
oHow do you conduct team meetings and how frequently do you have these meetings?
oExplain a situation where you evaluated a process and improved it? And how did you ensure that this process was streamlined across all shifts?
How would you evaluate performance of your team members? Have you been in a situation where a staff
member had to be put on a PIP?
How did you handle this situation? What were the outcomes?