Data Management Specialist

13 hours ago


Salem, Virginia, United States Roanoke College Full time

Job Summary

We are seeking a highly skilled Data Management Specialist to join our team at Roanoke College. This individual will be responsible for maintaining and administering all constituency records through the Advancement databases. The successful candidate will have a strong aptitude for organizing and maintaining data, analytical thinking, and excellent troubleshooting skills.

Key Responsibilities

Maintain data integrity and accuracy in two data systems, Ellucian's CRM Advance and Colleague, including system integration and communication.

Initiate discovery of alumni and constituent information to complete records. Utilize various sources, including newspaper clippings, RSS feeds, and social media, to gather information and update records.

Perform data output for internal and external requests, understanding the ultimate purpose of data requests and providing the most useful information.

Develop and maintain reports for accurate information retrieval using the reporting tool, Informer.

Assist with system upgrades and/or evaluation and implementation of new technologies, tools, or databases.

Maintain Maroons Online and assist with account creation for interested alumni.

Review daily scrub reports to ensure accuracy in data updates.

Compile alumni news and photos for publication.

Assist the Director of Gifts Management with record creation for new donors, as needed.

Supervise student assistants.

Assist others within the department by attending functions or performing other duties as assigned.

Requirements

Bachelor's degree or 1+ years of experience working with data maintenance.

Experience with Ellucian Colleague or CRM Advance systems or similar systems preferred.

Proficiency in use of reporting tools is critical; experience in Informer preferred.

A strong aptitude for organizing and maintaining data, analytical thinking, professional demeanor, and excellent troubleshooting skills.

Proficiency in Microsoft tools. Advanced functions in Excel is required.

About Roanoke College

Roanoke College is a place where every student who works hard has the opportunity to succeed. We champion potential, providing essential learning and leadership through innovative academic programs and transformative educational experiences, giving students the mettle, mindset, and empathy to pursue lives of purpose, build meaningful careers, and meet society's most pressing needs. Located in scenic Salem, Virginia, Roanoke College is an intimate, welcoming community that has served the local region and beyond for nearly 200 years. Now, we're building on momentum and offering a Roanoke experience for today's students and a legacy that belongs to every Maroon.

Roanoke College is a nationally ranked residential liberal arts college affiliated with the Lutheran Church (ELCA), located in the beautiful Roanoke Valley of Virginia. A Phi Beta Kappa institution, Roanoke College is an equal opportunity employer and actively seeks diversity among its faculty, staff, and students; women and members of under-represented groups are especially encouraged to apply.



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