Data Management Specialist

2 days ago


Salem, Virginia, United States Roanoke College Full time
Job Summary

We are seeking a highly organized and detail-oriented Data Management Specialist to join our team at Roanoke College. This role will be responsible for maintaining and administering all constituency records through our Advancement databases.

Key Responsibilities:
  • Responsible for data entry and record integrity of two data systems, Ellucian's CRM Advance and Colleague, including system integration and communication.
  • Initiates discovery of alumni and constituent information to complete records, utilizing various sources such as newspaper clippings, RSS feeds, and social media.
  • Performs data output for internal and external requests, understanding the ultimate purpose of data requests and providing the most useful information.
  • Fully understands the location of and relationships between data, and becomes familiar with the appropriate data mapping for fields as needed.
  • Demonstrates proficiency in use of the reporting tool, Informer, creating control reports for easy replication and maintaining and developing reports for accurate information retrieval.
  • Develops best practices for managing data imports from Colleague to CRM Advance, and maintains detailed documentation and procedures for all daily tasks and reporting requests.
  • Assists with the system upgrades and/or evaluation and implementation of new technologies, tools, or database.
  • Maintains Maroons Online and assists with account creation for interested alumni.
  • Reviews daily scrub reports to ensure accuracy in data updates.
  • Compiles alumni news and photos for publication, i.e. class notes for the Alumni magazine.
  • Assists the Director of Gifts Management with record creation for new donors, as needed.
  • Supervises student assistants.
  • Assists others within the department by attending functions or performing other duties as assigned.
Requirements:
  • Bachelor's degree or 1+ years of experience working with data maintenance.
  • Experience with Ellucian Colleague or CRM Advance systems or similar systems preferred.
  • Proficiency in use of reporting tools is critical; experience in Informer preferred.
  • A strong aptitude for organizing and maintaining data, analytical thinker, professional demeanor, and possess excellent troubleshooting skills.
  • Proficiency in Microsoft tools. Advanced functions in Excel is required.


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