Sales and Customer Service Manager
6 days ago
Job Summary
We are seeking a highly motivated and experienced Store Manager to join our team at GNC. As a Store Manager, you will be responsible for the day-to-day retail operations of our store, working closely with the District Manager to achieve sales and customer service goals.
Key Responsibilities
- Lead and manage a team of sales associates to provide exceptional customer service and drive sales growth
- Develop and implement sales strategies to meet or exceed sales targets
- Manage store inventory, including ordering and receiving merchandise, and maintaining accurate inventory levels
- Ensure compliance with company policies and procedures, including cash handling and inventory management
- Partner with Loss Prevention to prevent and investigate theft and other losses
- Manage store operations, including opening and closing procedures, and maintaining a clean and safe store environment
- Develop and implement training programs to enhance sales associate knowledge and skills
- Monitor and analyze sales data to identify trends and opportunities for growth
- Collaborate with the District Manager to achieve sales and customer service goals
Requirements
- Bachelor's degree in Business Administration or related field
- Minimum 2 years of retail sales and management experience
- Proven track record of sales growth and customer service excellence
- Strong leadership and communication skills
- Ability to work a flexible schedule, including evenings and weekends
- High school diploma or equivalent required
Benefits
- Competitive salary and bonus structure
- Medical, dental, and vision insurance
- 401(k) plan with company match
- Paid time off and holidays
- Employee discount program
- Opportunities for career advancement and professional growth
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