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Sales Associate Customer Service Expert

2 months ago

Tucson, Arizona, United States Saks OFF 5TH Full time
About This Role

We are seeking a highly skilled and customer-focused Sales Associate to join our team at Saks OFF 5TH. As a Sales Associate, you will play a critical role in providing exceptional customer service and driving sales growth.

Key Responsibilities:
  • Customer Service: Consistently greet customers and provide them with a positive shopping experience, addressing their needs and concerns in a timely and professional manner.
  • Product Knowledge: Stay up-to-date on store inventory and be able to provide customers with expert advice on our products, including features, benefits, and recommendations.
  • Sales Growth: Meet or exceed sales targets by effectively promoting and selling products to customers, and by identifying opportunities to upsell and cross-sell.
  • Store Operations: Maintain a clean and organized store environment, and adhere to all company policies and procedures.
Requirements:
  • Excellent Communication Skills: Ability to effectively communicate with customers, colleagues, and management.
  • Product Knowledge: Familiarity with retail products and services, and ability to learn and stay up-to-date on new products and promotions.
  • Teamwork: Ability to work collaboratively with colleagues to achieve sales goals and provide exceptional customer service.
  • Adaptability: Flexibility to work a variety of shifts, including weekends and holidays.