Retail Operations Supervisor
2 weeks ago
We are seeking a dynamic and organized leader with a positive attitude who can unite efforts, ideas, and enthusiasm to assist the brand in fulfilling its objectives. As a Retail Operations Supervisor, you will oversee all facets of daily operations, concentrating on meeting sales targets and providing outstanding customer service.
Key Responsibilities:
- Ensure the establishment delivers an exceptional experience to every customer while adhering to all policies and procedures.
- Collaborate closely with management to make profitable business decisions.
- Effectively communicate business objectives, promotions, and performance expectations to all team members.
- Lead by example in all interactions with customers and team members.
- Drive this high-performing location to achieve remarkable company milestones.
- Instill a passion within the team for creating exceptional customer experiences.
- Promote a positive work atmosphere that encourages creativity and innovative problem-solving.
- Coach team performance using available metrics and support associates in their professional development through accountability and achievement.
Qualifications:
- Demonstrated success in sales and team development, with the flexibility to work various shifts, including days, evenings, and weekends.
- A college degree in a relevant field or a minimum of two years of prior experience in retail management, marketing, or sales is required.
- Ability to set objectives, prioritize tasks, analyze business performance, propose new ideas, and delegate effectively.
- Adept at problem-solving, capable of thinking quickly, mediating conflicts, and fostering compromise.
- Build trust and rapport, developing positive relationships with employees and customers.
- Strong customer service orientation with effective communication skills for interacting with clients, vendors, and stakeholders.
- Exhibit excellent leadership abilities, inspiring and motivating staff while cultivating a strong team culture.
- Maintain confidentiality of client information.
- Demonstrate proficiency in achieving retail/service sales goals and interpreting sales reports.
Benefits:
- Employee discounts on retail products and services.
- Comprehensive medical, dental, and vision insurance plans.
- Paid time off.
- 401K retirement plan.
- A vibrant, well-managed, and successful work environment.
- Opportunities for career advancement.
- Generous commission and bonus structure.
- Company perks.
- Energetic atmosphere.
- On-the-job training.
- A safe work environment.
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