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Retail Department Supervisor

2 months ago

Middletown, Rhode Island, United States HomeGoods Full time
Job Summary

We are seeking a highly skilled and experienced Retail Department Supervisor to join our team at HomeGoods. As a key member of our retail operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to deliver an exceptional customer experience.

Key Responsibilities
  • Customer Experience: Create a positive internal and external customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
  • Merchandising and Operations: Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor, and ensures merchandise is properly tagged, hung, secured, and coded.
  • Team Leadership: Trains and mentors Associates on established merchandising and processing principles, monitors productivity of team and coaches as necessary, and ensures adherence to all labor laws, policies, and procedures.
  • Store Maintenance: Maintains and upholds merchandising philosophy and signage standards, and ensures compliance with recycling and, where applicable, hazardous waste programs.
  • Communication: Communicates accurately and effectively with management and Associates when setting and addressing priorities, and provides progress updates.
Requirements
  • Experience: 1 year retail and 6 months of leadership experience.
  • Skills: Superior communication and organizational skills with attention to detail, capable of multi-tasking, and a team player with the ability to work effectively with peers and supervisors.
  • Physical Demands: Capable of lifting heavy objects with or without reasonable accommodation.
Benefits

As a valued member of our team, you will be eligible for a range of benefits, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.