Sales Support Specialist

1 week ago


Oklahoma City, Oklahoma, United States Producers Supply Company Full time
Job Overview

Company Overview:

Producers Supply Company is a leading entity in the independent value-added distribution of pipes, valves, and fittings (PVF) across the United States. With an extensive network of over 40 locations and a vast warehouse footprint, we cater to a diverse clientele, providing essential engineered products and industrial supplies.


Our commitment to excellence fosters an environment of continuous professional development and growth opportunities.


Position Summary:

The Sales Support Specialist plays a pivotal role in enhancing customer satisfaction by facilitating the sales process through effective communication and support via phone, email, and other digital platforms.


Key Responsibilities:

  • Manage the sales process by overseeing project timelines, tracking open orders, resolving issues, and ensuring exceptional customer service.
  • Identify and pursue new sales opportunities through proactive outreach via calls and emails.
  • Provide accurate product pricing by utilizing pricing matrices and complex data tables.
  • Ensure prompt delivery of products and maintain high levels of customer satisfaction.
  • Enhance sales through product knowledge and by identifying add-on opportunities.
  • Address customer inquiries and resolve issues in the absence of outside sales representatives.
  • Conduct estimating, take-off, and proposal preparation as required.
  • Perform additional duties as assigned by management.

Compensation and Benefits:

Producers Supply Company values the well-being of its associates and offers a comprehensive benefits package, including competitive compensation, health insurance, retirement plans with company matching, and generous paid time off. Our commitment to employee health and security is reflected in our top-tier medical, dental, and vision plans, as well as various life insurance options.


Qualifications:

  • Demonstrated integrity, strong customer service skills, and effective communication abilities to enhance sales performance.
  • A minimum of 3 years of experience in inside sales within a related industry is preferred.
  • High School Diploma or equivalent; a college degree is a plus.
  • Proficient in MS Office Suite and familiar with distribution-specific ERP systems.
  • Ability to successfully complete background checks and drug testing as required.


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