Customer Service Representative II

2 weeks ago


Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full time

Position Overview:

This role is dedicated to delivering essential services to the community, including the registration of watercraft, ensuring compliance with federal regulations, and managing documentation related to ownership and authority. The representative will also be responsible for entering data into the database, issuing ownership documents, and processing fees through the Point of Sales system.

Key Responsibilities:

  • Issue licenses, special use stamps, and non-permit tags while providing publications to the public.
  • Address public inquiries via mail, in-person, online, and over the phone concerning state and federal laws, departmental policies, and complex watercraft registration requirements.
  • Complete public records requests and verify licensing with relevant departments before sharing confidential information related to watercraft registration.
  • Assist the department with outreach initiatives and maintain necessary supplies for job functions, including training new employees when required.
  • Perform additional duties as assigned.

Knowledge, Skills & Abilities:

The ideal candidate will possess a solid understanding of Game and Fish Commission regulations, relevant Arizona Revised Statutes, and U.S. Coast Guard federal requirements for state registration. Familiarity with law enforcement practices, hull identification, safety equipment, and cash handling procedures is essential. Strong skills in active listening, problem-solving, organization, multitasking, and effective communication are required. The candidate should demonstrate professionalism and patience in customer interactions.

Pre-Employment Requirements:

For positions requiring driving, candidates must hold a valid driver's license, complete necessary training, and pass required record checks. Maintaining acceptable driving records and liability insurance is mandatory for those using personal vehicles for state business.

All newly hired state employees must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The Arizona Department of Administration provides a comprehensive benefits package, including:

  • Sick leave
  • Vacation with 10 paid holidays annually
  • Paid Parental Leave - Up to 12 weeks of paid leave for newborn or newly-placed foster/adopted children
  • Health and dental insurance
  • Retirement plan
  • Life insurance and long-term disability insurance
  • Optional benefits such as short-term disability insurance and deferred compensation plans

For more information on the benefits offered by the State of Arizona, please visit our official website.



  • Phoenix, Arizona, United States Continental Lab Products Full time

    Job Title: Customer Service Representative IIJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative II to join our team at Continental Lab Products. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any...


  • Phoenix, Arizona, United States Aramark Uniform Services Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Service Representative II to join our team at Aramark Uniform Services. As a Sales Service Representative II, you will be responsible for building strong relationships with customers, identifying new business opportunities, and providing exceptional customer service.Key...


  • Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full time

    Position Overview: The Corporation Division is responsible for the authorization of corporate names and the provision of corporate or limited liability company status to entities established under Arizona state law. This division also grants permission for foreign corporations and limited liability companies to conduct business within the state, oversees the...


  • Phoenix, Arizona, United States A1 Garage Door Service, LLC Full time

    Customer Care RepresentativeWe are seeking a highly skilled Customer Care Representative to deliver exceptional service to our customers. As a key member of our team, you will be responsible for providing top-notch support and ensuring customer satisfaction.Proven sales and customer support experience or experience as a Client Service RepresentativeStrong...


  • Phoenix, Arizona, United States Acro Service Corp Full time

    Job Summary:Acro Service Corp is seeking a highly skilled and bilingual customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and working effectively as a member of a support team.Key...


  • Phoenix, Arizona, United States Continental Lab Products Full time

    Customer Service Representative IIJob Category: Customer Experience Requisition Number: CUSTO005272Job OverviewJoin Continental Lab Products, a prominent organization in the healthcare sector focused on dental solutions. We provide a comprehensive range of specialized products, services, and technologies to meet diverse dental restoration requirements. Our...


  • Phoenix, Arizona, United States Aramark Uniform Services Full time

    Job SummaryAramark Uniform Services is seeking a highly motivated and customer-focused Sales Service Representative II to join our team. As a Sales Service Representative II, you will be responsible for building strong relationships with customers, identifying sales opportunities, and providing exceptional customer service.Key ResponsibilitiesDevelop and...


  • Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full time

    Job Overview: The Arizona Department of Agriculture is seeking two dedicated individuals to become part of our licensing division as Customer Service Representatives II. These roles are integral to our operations, focusing on providing assistance to customers regarding various licensing and permit programs governed by the Department. Candidates should be...


  • Phoenix, Arizona, United States Bank of America Full time

    Job Summary:Bank of America is seeking a Client Services Representative II to join our team in a retail banking environment. As a Client Services Representative II, you will be responsible for resolving routine client requests through calls, chats, or emails in an inbound contact center environment.Key Responsibilities:Identify client needs and recommend...


  • Phoenix, Arizona, United States The Bank of America Corporation Full time

    About UsThe Bank of America Corporation is a leading financial institution dedicated to helping individuals and businesses achieve their financial goals. Our mission is to provide innovative financial solutions, exceptional customer service, and a commitment to responsible growth.Job SummaryWe are seeking a highly motivated and customer-focused Client...


  • Phoenix, Arizona, United States Venezia's NY Style Pizza T&G Full time

    Job DescriptionJob Title: Customer Service Representative - Venezia's NY Style Pizza T&GAbout Us: Venezia's NY Style Pizza T&G is a leading independent pizzeria, renowned for its exceptional customer service and high-quality food. We are seeking highly motivated individuals to join our team as Customer Service Representatives.Job Summary: As a Customer...


  • Phoenix, Arizona, United States Energy Central Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Energy Central. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries and...


  • Phoenix, Arizona, United States The French Agency Full time

    About The French AgencyThe French Agency is a dynamic and growing company seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will play a critical role in supporting our sales team and providing exceptional customer experiences.Job SummaryWe are looking for a highly motivated and organized...


  • Phoenix, Arizona, United States CornerStone Staffing Full time

    Job Title: Customer Service Representative**Job Summary:**We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at CornerStone Staffing. As a Customer Service Representative, you will be responsible for processing foreclosure referrals, managing high-volume caseloads, and working with vendor-related...


  • Phoenix, Arizona, United States Compass Group USA Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Compass Group USA. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.Key Responsibilities:Customer Service: Provide excellent customer service to clients, responding...


  • Phoenix, Arizona, United States Farmers Insurance Full time

    Job DescriptionAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Farmers Insurance. As a Customer Service Representative, you will play a critical role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Service: Respond to customer...


  • Phoenix, Arizona, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key ResponsibilitiesProvide...


  • Phoenix, Arizona, United States Global Channel Management Full time

    About the role at Global Channel ManagementJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Global Channel Management team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Customer Interaction: Assist...


  • Phoenix, Arizona, United States CornerStone Staffing Full time

    **Job Summary**CornerStone Staffing is seeking a highly skilled and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling incoming calls from borrowers regarding their defaulted mortgages, providing exceptional customer service, and resolving issues promptly.**Key...


  • Phoenix, Arizona, United States Serenity Healthcare, LLC Full time

    About Serenity Healthcare, LLCSerenity Healthcare, LLC is a leading healthcare technology company that utilizes advanced medical devices to provide long-term success for patients. Our team is dedicated to helping patients take back their lives with a revolutionary approach to healthcare.Job SummaryWe are seeking a highly skilled and compassionate Customer...