Customer Service Representative

3 days ago


Phoenix, Arizona, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build and maintain strong relationships with customers, understanding their needs and preferences to provide personalized solutions.
  • Process sales transactions accurately and efficiently, ensuring high levels of customer satisfaction.
  • Meet and exceed sales goals, consistently delivering results-driven performance.
  • Stay up-to-date on product knowledge, features, and benefits to effectively communicate with customers and drive sales.
  • Maintain a clean and organized store environment, adhering to company standards and procedures.
  • Assist with inventory management, including receiving, stocking, and rotating merchandise.
  • Participate in visual merchandising and display initiatives to create an engaging and attractive store environment.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 1 year of experience in sales, customer service, or a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to lift up to 50 pounds frequently and up to 70 pounds occasionally, with or without reasonable accommodation.
  • Valid driver's license and reliable transportation preferred.
What We Offer

As a Customer Service Representative at Sherwin-Williams, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment, where everyone has the opportunity to succeed and thrive.



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