Business Development Manager

3 days ago

SaintAubinsurGaillon, Normandie, United States Westlake Hardware Full time
About Westlake Hardware

Westlake Hardware, a leading hardware retailer in the United States, is seeking a talented Business Development Manager to join its team. With over 220 neighborhood stores across the country, we are committed to delivering exceptional customer service and driving business growth through innovative sales strategies.

Our Mission

At Westlake Hardware, we are dedicated to providing our customers with a unique shopping experience that sets us apart from the competition. Our team of experts is passionate about helping customers find the right products and solutions for their needs, and we are committed to building long-term relationships with our customers and partners.

Job Summary

The Business Development Manager will play a critical role in driving sales growth and developing new business opportunities for Westlake Hardware. This individual will be responsible for identifying and pursuing new commercial sales opportunities, building relationships with key customers and partners, and developing and implementing sales strategies to drive business growth.

Key Responsibilities

Customer Facing
  • Identify and pursue new commercial sales opportunities through research, networking, and relationship-building.
  • Develop and implement sales strategies to drive business growth and increase sales revenue.
  • Build and maintain strong relationships with key customers and partners to ensure long-term business success.
  • Provide exceptional customer service and support to ensure customer satisfaction and loyalty.
  • Stay up-to-date on industry trends and competitor activity to inform sales strategies and stay ahead of the competition.
Store Team Facing
  • Collaborate with store teams to develop and implement sales strategies that drive business growth and increase sales revenue.
  • Provide training and coaching to store teams on sales techniques, product knowledge, and customer service best practices.
  • Work closely with store managers and district managers to ensure alignment on sales strategies and goals.
  • Identify and develop opportunities for cross-selling and upselling to increase sales revenue.
  • Monitor and analyze sales data to inform sales strategies and make data-driven decisions.
Other Essential Requirements

Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
  • SERVICE - Amaze our customers, our associates, and our communities by delivering on our helpful promise.
  • PASSION - Show our love for the work we do, our customers, and our associates.
  • RESPECT - A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
  • INTEGRITY - An authentic commitment to moral and ethical behavior.
  • TEAMWORK - Together we can achieve extraordinary things.
  • EXCELLENCE - A disciplined approach to achieve outstanding results through continuous improvement.
Minimum Skills, Requirements, and Qualifications
  • Bachelor's Degree in Business Administration or related discipline (or 5+ years relevant work experience).
  • Deep understanding of retail operations, relationship sales skills, inventory management, and business fundamentals.
  • Refined interpersonal skills to engage with others, solid negotiating and conflict resolutions abilities.
  • Able to foster teamwork and collaboration. Can motivate others both internal and external to perform enthusiastically.
  • Ability to deliver necessary training across all levels inside the store.
  • Ability to access the local competitive environment and develop appropriate B2B strategies.
  • Must have excellent leadership capabilities, communication written and verbal, and attention to detail and follow-up.
  • Excellent PC skills including skilled knowledge of Excel, Word, PowerPoint, and Outlook as well as various MS Operating Systems.
  • Ability to work independently with little or no supervision.
  • Ability to work flexible hours.
  • Ability to work remotely with various corporate departments.
  • Travel as required.
  • Standing, walking, lifting (up to 50lbs), and climbing.
Compensation Details

$50,000 / year

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Equal Opportunity Employer
Westlake Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability, and military discharge, or any other action covered by federal or state laws.

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