Production Field Service Technician
2 days ago
Centric Business Systems is seeking a highly skilled Production Field Service Technician to join our team in Raleigh-Durham-Chapel Hill Area. As a key member of our service organization, you will be responsible for the timely and cost-effective maintenance and repair of production equipment, ensuring high levels of customer satisfaction and influencing sales of our office equipment and print solutions.
Key Responsibilities:- Specialize in the repair of high-volume segment 5 and 6 as well as wide format equipment
- Repair and maintain all pre and post equipment attached to production product
- Perform basic installation and repair of all connectivity related products
- Maximize equipment up-time through timely response and effective and efficient repair with selective customer training
- Communicate effectively with customers and internal stakeholders to resolve equipment issues
- Utilize and adhere to all published escalation guides and resources to achieve targeted performance results
- Complete technical training on new equipment as required
- Analyze customer needs and recognize business opportunities to influence sales volume growth
- Effectively execute territory management, administrative, call management, and escalation procedures
- Manage large parts and supply inventory with a high degree of accuracy
- Communicate and interact with customers, field service, sales, management, and administration in a professional manner
- Complete all administrative aspects of the job on time and error-free
- Provide accurate feedback with call close information, parts usage reporting, and customer meter readings
- Exhibit a professional appearance and be available to work shifts, standby, and on-call as required
- High School or GED
- Associate Degree or equivalent technical training
- A+ Certification (or equivalent experience)
- 2+ year experience supporting general line equipment
- Strong Computer literacy
- Competitive compensation package
- Excellent benefits package, including medical, dental, and vision plans, life and accidental death and dismemberment insurance, flexible spending and health savings account options, and more
Centric Business Systems is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status, or any other group protected by applicable federal, state, or local laws.
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Production Field Service Technician
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Saint-Aubin-sur-Gaillon, Normandie, United States Centric Business Systems Full timeJob Title: Production Field Service TechnicianCentric Business Systems is seeking a highly skilled Production Field Service Technician to join our team in Raleigh-Durham-Chapel Hill Area. As a key member of our service organization, you will be responsible for the timely and cost-effective maintenance and repair of production equipment, ensuring high levels...
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Saint-Aubin-sur-Gaillon, Normandie, United States Insight Global Full time{"title": "Product Engineer", "description": "Job SummaryWe are seeking a highly skilled Product Engineer to join our team at Insight Global. The successful candidate will play a crucial role in the development, optimization, and implementation of our PV harness, cable, and MV wire products.Key ResponsibilitiesCollaborate with Design Engineers to develop and...
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