Store Manager
18 hours ago
At Barnes & Noble College, we are seeking a highly skilled and experienced General Manager to lead our store operations. As a General Manager, you will be responsible for overseeing all aspects of the store, including financial results, operations, merchandising, talent acquisition, customer service, and campus relations.
Key Responsibilities:- Execute business strategies to drive sales, increase customer satisfaction, and expand store traffic.
- Manage visual merchandising standards, ensure availability of merchandise, maintain appropriate inventories, and complete projects in a deadline-driven industry.
- Develop and implement effective scheduling, talent acquisition, training, and development of store team members to ensure high levels of customer satisfaction and sales.
- Analyze sales figures, interpret trends, and forecast future sales to manage all controllable costs and keep operations profitable.
- Ensure standards for quality, customer service, and health and safety are met by providing a safe and clean store environment and implementing loss prevention measures.
- Foster a fair and equitable workplace, encourage an environment where team members express their concerns and ideas.
- 7+ years supervisory experience in a retail setting preferred or a graduate of the Best Seller Program.
- Bachelor's in Business Administration or relevant field preferred.
- Leadership experience to direct and develop a workforce of managers and sales associates.
- Strong interpersonal, communication, and problem-solving skills to manage campus relationships and corporate initiatives while achieving customer sales and service goals.
- Familiarity with financial and customer service principles.
- Basic reading, writing, and accounting skills required.
- Excellent customer service and communication skills needed.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
Our stores comply with all applicable federal, state, and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
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