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Head of Logistics and Process Optimization
2 months ago
Job Title: Director of Operations and Supply Chain Management
Company: True Classic
Location: Remote
Job Type: Full-time
About Us:
True Classic is a rapidly growing direct-to-consumer men's apparel brand, committed to empowering individuals worldwide to look good and feel good. We're driven by six core values: Move the Needle, Harness Grit, Go Fast, Execute as a Pro, Be Creative, and Lead with Empathy.
Job Summary:
We're seeking an exceptional Director of Operations and Supply Chain Management to drive efficiency and excellence across our operations. As a key member of our team, you'll lead and optimize our processes, focusing on cost reduction, operational effectiveness, and seamless product delivery.
Key Responsibilities:
- Team Leadership:
- Recruit, develop, and motivate top talent for internal teams and external partners, ensuring alignment with our company culture and values.
- Develop and implement strategies to foster a collaborative and high-performance work environment, encouraging innovation and continuous improvement.
- Build strong, mutually-beneficial relationships with external partners to ensure alignment with our goals and priorities.
- Supply Chain Management:
- Oversee sourcing and supplier management to ensure quality, cost-effectiveness, and timely delivery of product goods.
- Ensure all supply chain activities adhere to environmental, social, and governance (ESG) standards, and comply with all relevant regulations and certifications.
- Develop and implement strategies to identify, assess, and mitigate risks across the supply chain, including geopolitical, economic, and environmental factors.
- Logistics:
- Coordinate closely with suppliers and transportation providers to optimize inbound delivery schedules, manage costs, ensure compliance, and maintain real-time tracking for proactive issue resolution.
- Oversee global warehouse operations to maximize efficiency, accuracy, and capacity, utilizing advanced technologies to streamline order fulfillment and maintain inventory integrity.
- Select and manage carriers to ensure cost-effective, timely deliveries, leveraging route optimization and performance monitoring to meet customer expectations.
- Ensure internal inventory transfers are executed in a timely and efficient manner.
- Develop customer-friendly return processes, focusing on efficient handling, refurbishment, and value recovery from returned goods, minimizing financial and environmental impact.
- Project Management Office (PMO):
- Lead the PMO in managing key cross-functional projects, ensuring they are completed on time, within scope, and within budget.
- Audit, document, and optimize all True Classic processes to enable the company to operate efficiently and effectively as we continue to scale.
- Cross-functional collaboration: Coordinate with other departments to align project goals with overall business strategy and ensure successful project execution.
- Central Inventory Management (CIM):
- Implement and maintain systems that provide real-time, accurate inventory data across all distribution centers, ensuring informed decision-making and reducing stock discrepancies.
- Regularly conduct inventory audits and ensure compliance with company policies and industry standards, reducing the risk of shrinkage and improving overall accuracy.
- Streamline and automate inventory management processes through the integration of advanced technologies and software solutions, enhancing efficiency, accuracy, and scalability across all operations.
- Qualification Requirements:
- Strong leadership and team-building skills.
- Bachelor's degree in Supply Chain Management, Logistics, Operations Management, or a related field.
- MBA or advanced degree preferred.
- Minimum of 10 years of experience in operations and supply chain management.
- Proven track record in leading and managing large-scale operations.
- Strong analytical and problem-solving skills.
- Excellent project management and organizational abilities.
- Experience with supply chain management software and systems.
- Ability to thrive in a fast-paced, dynamic environment.
- Skills and Competencies:
- Experience in Consumer/Retail operations and supply chain.
- Proficiency in data analysis and reporting tools.
- Knowledge of international supply chain management.
What We Offer:
We provide a competitive salary, unlimited sick days and PTO, company-paid medical, dental, and vision insurance, 401k plan with 3% company match, monthly $200 stipend for home office expenses, free $1,000 worth of True Classic merchandise every year, and free Employee Assistance Program.
Equal Opportunity Employer:
We celebrate and support differences in race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, and abilities. If you need assistance or an accommodation due to a disability, please reach out to Human Resources.