Operations Manager

6 days ago


Dallas, Texas, United States MB - Downtown Dallas Full time
Job Overview

At MB - Downtown Dallas, we are seeking a highly motivated and experienced Shift Lead to join our team. As a Shift Lead, you will be responsible for ensuring a smooth-running shift, particularly in the absence of the General Manager or Manager in Training (MIT). You will assist with maintaining compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance, team management, and other duties as required or assigned.

Key Responsibilities
  • Assist with ensuring compliance with company standards in all areas of operation.
  • Lead the team in providing excellent customer service and ensuring a positive customer experience.
  • Assist with managing the team, including scheduling, training, and performance management.
  • Contribute to maintaining a clean and safe working environment.
  • Assist with inventory management and ordering supplies as needed.
Requirements
  • Must be at least 18 years old.
  • Must have a valid driver's license.
  • Must be authorized to work in the US.
  • Restaurant experience preferred.
Working Conditions

The Shift Lead position requires the ability to see, hear, and speak effectively. You must be able to ascend and descend stairs, sit and stand for extended periods, and lift up to 30 pounds. You may be required to work outside in various weather conditions and may be asked to drive or travel for business purposes.


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