IT Operations Manager

2 weeks ago


Dallas, Texas, United States Marcum Search Full time

Job Title: IT Operations Manager

Location: REMOTE - (BUT- local to Dallas TX OR Atlanta GA)

Position Overview: We are in search of a proactive and energetic professional to take on the role of IT Operations Manager. This position involves overseeing the daily functions of our technology systems and processes, managing relationships with external IT service providers, and shaping IT strategies to align with our growth objectives. This role is perfect for a hands-on leader who is adept at operating independently while collaborating with various internal and external stakeholders.

Key Responsibilities:


• **Daily IT Operations**: Supervise the routine operations of all technology systems and processes, ensuring they function efficiently and effectively.


• **Management of IT Assets**: Monitor all IT assets, including deployment timelines and projected obsolescence. Proactively plan and implement replacements and upgrades to minimize downtime.


• **Collaboration with HR and M&A Teams**: Partner closely with HR and M&A teams to manage the addition and removal of equipment and licenses based on organizational needs.


• **Evaluation and Integration of M&A IT**: Assess the IT infrastructure (policies, equipment, etc.) of M&A targets, identify expenditure requirements, and execute integration post-acquisition.


• **IT Support Oversight**: Address a defined set of IT support requirements in collaboration with a third-party IT service provider.


• **Management of Third-Party Providers**: Oversee the relationship with the external IT service provider, ensuring that service levels are met and optimized.


• **Procurement and Synergies of IT Equipment**: Manage the procurement process for IT equipment, seeking synergies to maintain readiness for launches and facilitate smooth operations and acquisitions.


• **Development of IT Strategy and Policies**: Formulate IT strategies and policies that support the company's growth in terms of structure, geography, headcount, and software enhancements.

Qualifications:


• Demonstrated experience in managing IT operations and strategy within a developing organization.


• Practical experience in addressing IT support needs and managing IT requests.


• Strategic mindset with the capability to develop and implement IT policies and strategies.


• High-energy, self-motivated individual with the ability to work autonomously and juggle multiple priorities.


• Exceptional communication and interpersonal skills, capable of engaging with various stakeholders.

Cultural Fit:


• Willingness to take on both strategic and tactical responsibilities.


• Strong alignment with the company's culture of adaptability and commitment.


• A natural problem solver with a proactive approach to managing IT operations and challenges.

Preferred Qualifications:


• Proximity to a major airport hub (Dallas, Atlanta, etc.) for travel convenience.


• Experience in a fast-paced, rapidly evolving company.

Marcum Search is an Equal Opportunity Employer and does not discriminate based on race, ancestry, national origin, color, religion, sex, gender identity, age, marital status, sexual orientation, disability, veteran status, or any other protected classification under the law.



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