Patient Access Operations Manager

2 weeks ago


West Bloomfield Township, Michigan, United States Clinical Management Consultants Full time
Job Overview

Clinical Management Consultants is in search of a skilled and committed Patient Access Operations Manager. This pivotal role is essential for enhancing patient access and care coordination within our healthcare facility, ultimately contributing to improved patient experiences and operational efficiency.

Our organization is a community-centered, award-winning healthcare provider offering a broad spectrum of medical services. We are dedicated to delivering high-quality, compassionate care while focusing on a diverse range of medical specialties and advanced treatment methodologies. Our mission is to enhance health outcomes and the overall well-being of our varied patient demographic.

The Patient Access Operations Manager will report directly to the Director of Patient Care Services. This position necessitates collaboration with multiple departments, including nursing, admissions, and medical personnel, to ensure smooth patient access and optimal use of healthcare resources.

The Patient Access Department plays a vital role in managing patient admissions, transfers, and discharges. The team is responsible for coordinating patient flow, maximizing bed utilization, and ensuring timely access to care for all individuals.

Key Responsibilities
  • Oversee and manage all facets of patient access and flow within the healthcare facility, including admissions, transfers, and discharges.
  • Lead and mentor a team of access coordinators and nursing personnel, promoting a collaborative and efficient work environment.
  • Develop and implement policies and procedures aimed at streamlining patient access processes and enhancing patient experience.
  • Monitor and analyze patient flow metrics to identify areas for enhancement and implement solutions to optimize bed utilization and minimize wait times.
  • Coordinate with clinical and administrative departments to ensure effective communication and collaboration regarding patient access and resource allocation.
  • Ensure adherence to regulatory requirements and organizational policies related to patient admissions and transfers.
  • Manage the daily operations of the Patient Access Department, including staffing, scheduling, and resource management.
  • Participate in organization-wide initiatives and committees focused on improving patient access and care coordination.
  • Provide training and support to staff on best practices for patient access and flow management.

We offer a competitive compensation package, including comprehensive benefits such as medical, dental, and vision coverage, retirement savings plans, and generous paid time off. Additionally, we provide opportunities for professional development and career advancement within our health system.

If you are a compassionate, organized, and experienced nursing professional ready to make a significant impact on patient access and care coordination, we encourage you to consider this opportunity with Clinical Management Consultants.


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