Lead Field Operations Coordinator

2 weeks ago


West Bloomfield Township, Michigan, United States Commnet Broadband Full time

Position Overview

This role is essential for overseeing field operations and ensuring high-quality service delivery. The Supervisor of Field Operations is responsible for leading a team of technicians while also engaging in hands-on technical tasks. This position plays a critical role in maintaining and enhancing operational standards within the organization.

Company Overview

Commnet Broadband is dedicated to providing exceptional broadband communication services, focusing on empowering rural and Tribal communities. Our mission emphasizes digital inclusion and equitable access to essential services, fostering a culture of trust, collaboration, and customer-centricity.

Key Responsibilities

  • Coordinate with various departments and external partners to ensure high standards of site acceptance for new constructions and modifications.
  • Lead and implement preventative maintenance strategies, ensuring thorough documentation and verification of site systems.
  • Oversee the management of company assets, working closely with logistics to maintain accurate inventory records.
  • Address and resolve complex technical issues promptly, providing leadership during critical situations.
  • Conduct maintenance and optimization of power systems, ensuring operational efficiency through rigorous testing.
  • Facilitate ongoing training and development for team members, managing performance evaluations and scheduling.
  • Perform additional duties as required to support operational excellence.

Qualifications

  • Experience: 4 to 6 years in a relevant field.
  • Education: High School diploma or equivalent; technical training preferred.
  • Skills: Strong communication, problem-solving, and organizational abilities.
  • Technical Proficiency: Familiarity with hand tools, power tools, and electronic testing equipment.
  • Knowledge: Understanding of telecommunications, wireless services, and power systems.
  • Physical Requirements: Ability to lift up to 50 lbs unassisted and work flexible hours as needed.

Preferred Qualifications

  • Experience in a leadership role.
  • Proven ability to manage technical challenges effectively.

Compensation and Benefits

  • Compensation is based on experience, education, and market alignment.
  • Comprehensive benefits package including health, dental, vision, and retirement plans.
  • Access to an Employee Assistance Program for confidential support services.

Equal Opportunity Employer

Commnet Broadband is committed to providing equal employment opportunities without regard to race, gender, disability, or any other protected status.



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