Senior Laboratory Operations Manager

2 weeks ago


West Bloomfield Township, Michigan, United States Millstone Medical Full time

Job Overview

Join Millstone Medical and immerse yourself in a dynamic environment where your contributions are valued, and professional growth is encouraged.

Millstone Medical Outsourcing, a rapidly expanding provider of medical services to leading orthopedic firms, is seeking talent for its Connecticut division. With over three decades of experience in laboratory testing for medical devices and pharmaceuticals, environmental assessments, and regulatory support, Millstone Testing operates as an ISO 13485:2016 certified contract manufacturer in an FDA-registered facility, committed to maintaining the highest quality standards.

In addition to laboratory testing, Millstone engages in mechanical inspection and assembly services tailored to meet the outsourcing needs of medical device manufacturers, ensuring cost efficiency without compromising quality, accuracy, or timeliness. Our rigorous internal quality system guarantees compliance with FDA and ISO standards.

What We Offer:

A commitment to quality, career advancement, and a supportive work environment.

At Millstone, we prioritize your well-being both professionally and personally. Alongside competitive salaries, our Total Rewards Benefits Program is designed to enhance the physical and emotional health of our employees and their families.

Total Rewards Benefits Program Includes:

  • Medical Coverage - Effective from the first day of employment
  • Dental Coverage - Effective from the first day of employment
  • Vision Coverage - Effective from the first day of employment
  • Supplemental Benefits - Life, Disability, Critical Illness
  • Paid Time Off
  • Tuition Reimbursement
  • Career Development Opportunities
  • 401(k) Plan with Employer Match

Key Responsibilities:

  • Oversee and direct a team of quality control microbiology laboratory professionals in a contract testing environment, ensuring adherence to high technical standards and quality protocols. Responsibilities include sample management, testing timelines, equipment upkeep, inventory oversight, and supply procurement.

· Provide mentorship and leadership to team members, promoting a culture of continuous improvement and excellence.

  • Serve as the primary liaison and subject matter expert for clients regarding all laboratory testing services.
  • Manage and execute routine quality control testing including bioburden, endotoxin, growth promotion, microbial identification, and raw materials testing.
  • Develop, validate, and oversee new testing methodologies.

· Implement corrective measures in response to audit findings.

  • Establish and uphold procedures for quality control testing, including the creation and review of standard operating procedures (SOPs), protocols, and reports in accordance with ISO 13485/17025 quality management systems.
  • Play a pivotal role in regulatory inspections and preparation activities.
  • Ensure compliance of reports with established procedures, accurately reflecting testing data and outcomes.
  • Act as the final authority for assigned studies, ensuring traceability of samples and data throughout the testing process.
  • Verify that raw data and statistical analyses are accurate and representative of the original data.

Regulatory Compliance:

  • Possess knowledge of relevant regulatory standards (GMP, GLP, ISO, etc.) and company policies.
  • Ensure that testing procedures are approved, communicated, and adhered to by all analysts, with accurate and timely data recording.
  • Document any deviations from established test methods and implement corrective actions as necessary.
  • Meet or exceed client expectations, maintaining regular communication regarding testing progress.
  • Collaborate with cross-functional teams, including Quality Assurance and Sales, to provide testing quotes and maintain awareness of pricing and credit policies.
  • Coordinate workflows to meet client expectations.
  • Stay informed on current technical and scientific advancements.
  • Ensure proper training for analysts, ensuring they are knowledgeable about the testing processes.

Qualifications:

  • Bachelor's degree in Microbiology or a related field.
  • 4-8 years of experience in an ISO 17025/13485 microbiology laboratory, particularly in a technical management capacity.

Additional Information:

Millstone is an equal opportunity employer, committed to diversity and inclusion in the workplace. We do not discriminate against any applicant or employee based on race, religion, color, sex, age, national origin, ancestry, disability, sexual orientation, gender identity, genetic information, citizenship status, marital status, pregnancy, veteran status, or any other status protected by applicable law.

All employment offers are contingent upon successful completion of pre-employment drug screening and background checks, in accordance with applicable laws.

Work Schedule:

  • 8-hour shifts
  • Monday to Friday

Application Inquiry:

  • How many years of experience do you have in a microbiology laboratory focused on pharmaceutical, biotechnology, or medical device products?

Experience Requirements:

  • ISO 13485 environment: 1 year (Required)
  • Quality Control laboratory management: 1 year (Required)

Relocation Requirement:

  • Willingness to relocate before starting work (Required)

Work Location: In-person



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