Producer Operations Senior Manager

1 month ago

West Bloomfield Township, Michigan, United States The Cigna Group Full time

Role Summary

Leads the Producer Licensing & Commissions Operations Teams to ensure timely and accurate payment by means of various compensation channels. Producer Operations includes Producer Licensing & Appointments, Producer Commissions, and Producer Operations Systems Support. This position will have direct oversight of the managers and their teams that support the processing and payment of producer commissions for U.S. Employer, Supplemental Health and IFP business segments, and are responsible for producer onboarding, licensing and appointments for those segments as well as Global Health Benefits and Small Group (Cigna + Oscar). This leader must be knowledgeable about Sales and Underwriting processes, driving continuous improvement through identification and pursuit of opportunities to improve effectiveness and/or efficiency in the end-to-end commissions processes, while ensuring completeness, accuracy and timeliness of payments. Extensive partnership with business leaders across the enterprise will be critical to success in resolving issues that may delay processing and payment of commissions.

Responsibilities

· Direct management of the managers responsible for leading the Commission Operations Teams in support of multiple business segments.

· Develop and maintain effective partnerships with internal business segment leaders and functional operations partners to ensure critical objectives relative to producer commissions are considered and met.

· Proactively identify process gaps and work collaboratively with business and technology partners regarding corrective actions.

· Drive change and influence others within and across the organization. Acts as a change leader, exhibiting managerial courage, delivering transparent and accurate messages to leadership and staff

· Effectively manage multiple projects and drive them to resolution

· Provide meaningful updates to Senior Management, Finance and Sales Leadership in a timely and effective manner

· Foster positive relationships with internal and external contacts in order to build mutual trust, credibility and demonstrate commitment to achieving business objective in a compliant manner

· Manage and guide the development of training programs for internal team members as relating to process, procedures, compliance rules and or systems

· Lead or assist with responding to complex producer requests engaging internal business partners, legal and external Producers as appropriate.

· Foster culture of continuous process improvement and proactive risk identification and escalation, working with team and management.

Qualifications

· Demonstrated management/supervisory skills.

· Outstanding collaboration, problem solving and influencing skills.

· Strong aptitude for organizational effectiveness and operations management.

· Enterprise mindset and customer focused orientation.

· Innovative thinker with experience implementing and driving change across a team and/or organization.

· Proficiency in Outlook, Excel, Word, Salesforce and other and database management systems preferred.

· Knowledge of Cigna products, systems and sales distribution models preferred.

· Superior verbal/written communication and interpersonal skills required.

· Excellent time management skills with ability to multi-task in deadline driven environment with competing priorities.

· Ability to work and make decisions independently.

· Ability to think strategically and generate new ideas about how to improve current processes.

· Typically requires Bachelor's or equivalent training and mastery; minimum 5 years insurance experience; or any combination of education and experience.


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 118, ,000 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

  • Integrated Producer

    1 month ago

    West Bloomfield Township, Michigan, United States The Cigna Group Full time

    The job profile for this position is Marketing Communications Lead Analyst, which is a Band 3 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you...

  • Senior Project Management Advisor

    1 month ago

    West Bloomfield Township, Michigan, United States The Cigna Group Full time

    POSITION SUMMARY: This position leads business and operations management activities for one or more teams in the Enterprise Architecture organization and reports to either a Senior Director or Managing Director.As a Senior Advisor focused on ensuring the Enterprise Architecture organization operates effectively, this role will be responsible for various...

  • Senior Operations Supervisor

    6 days ago

    West Bloomfield Township, Michigan, United States Kamatics Corporation Full time

    Senior Operations SupervisorRequisition IDCategory Operations ManagementSegment Kaman AerospaceShift Shift 1# of Openings 1OverviewWe are seeking a highly skilled and motivated Senior Operations Supervisor to enhance our team dynamics. This role is crucial for overseeing the productivity and quality standards within our operations.Kaman Specialty Bearings &...

  • Senior Operations Supervisor

    5 days ago

    West Bloomfield Township, Michigan, United States Kamatics Corporation Full time

    Senior Operations SupervisorRequisition IDCategory Operations ManagementSegment Kaman AerospaceShift Shift 1# of Openings 1OverviewWe are seeking a proactive and skilled Senior Operations Supervisor to oversee our manufacturing processes. This role is essential in ensuring operational excellence within our organization.Kaman Specialty Bearings & Engineered...

  • Senior Operations Supervisor

    5 days ago

    West Bloomfield Township, Michigan, United States Kamatics Corporation Full time

    Senior Operations SupervisorRequisition IDCategory Operations ManagementSegment Kaman AerospaceShift Shift 1# of Openings 1OverviewWe are seeking a proactive and skilled Senior Operations Supervisor to oversee our dynamic team. This role is pivotal in ensuring the efficiency and quality of our production processes.Kaman Specialty Bearings & Engineered...

  • Sales Operations Specialist

    6 days ago

    West Bloomfield Township, Michigan, United States Integrated Resources, Inc Full time

    Job OverviewPosition Title: Sales Operations SpecialistLocation: RemoteContract Duration: 6 months+ (Potential for extension)Work Schedule: Monday-Friday 8:30AM-5:00PM EST (Initial training for the first 4 weeks)Compensation: $28/hr. on W2Position Summary:This role is fully remote, and candidates from across the United States are welcome to apply, provided...

  • Senior Laboratory Operations Manager

    6 days ago

    West Bloomfield Township, Michigan, United States Millstone Medical Full time

    Job OverviewJoin Millstone Medical and immerse yourself in a dynamic environment where your contributions are valued, and professional growth is encouraged.Millstone Medical Outsourcing, a rapidly expanding provider of medical services to leading orthopedic firms, is seeking talent for its Connecticut division. With over three decades of experience in...

  • Senior Engineering Lead

    5 days ago

    West Bloomfield Township, Michigan, United States ABB Full time

    Senior Engineering Lead - Switchboard SolutionsJoin ABB in a pivotal role where you will contribute to the evolution of industry and society, striving for a more efficient and sustainable future. At ABB, we are committed to fostering diversity and inclusion across all aspects of our workforce, ensuring that every individual is recognized and valued.Your Key...

  • IT Project Management Senior Advisor

    1 month ago

    West Bloomfield Township, Michigan, United States The Cigna Group Full time

    The job profile for this position is IT Project Management Senior Advisor, which is a Band 4 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see...

  • Clinical Program Senior Manager

    4 weeks ago

    West Bloomfield Township, Michigan, United States The Cigna Group Full time

    The job profile for this position is Clinical Program Senior Manager, which is a Band 4 Management Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for...

  • Operations Manager

    2 days ago

    West Bloomfield Township, Michigan, United States WEN National Holdings Full time

    Job Summary:As a Shift Manager at WEN National Holdings, you will play a critical role in ensuring the smooth operation of our restaurants. This is an exciting opportunity to join a dynamic team and take on new challenges.Key Responsibilities:Assist in the Execution of Daily Operations: Collaborate with the restaurant management team to execute daily...

  • Sales (IC) Senior Advisor

    1 month ago

    West Bloomfield Township, Michigan, United States The Cigna Group Full time

    The job profile for this position is Sales (IC) Senior Advisor, which is a Band 4 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right...

  • Regional Medicare Provider Contracting Senior Manager

    2 months ago

    West Bloomfield Township, Michigan, United States Cigna Full time

    The Regional Medicare Provider Contracting Senior Manager serves as an integral member of the Network Development and Solutions Team for the Pacific Northwest and Mountain StatesRegion and reports to the Medicare Provider Contracting Regional Vice President. This role is a key contributor to the development of the strategic direction of assigned markets and...

  • Senior Architecture Advisor

    7 hours ago

    West Bloomfield Township, Michigan, United States The Cigna Group Full time

    About the RoleThe Cigna Group is seeking a highly motivated and experienced Senior Architecture Advisor to join our Individual & Family Plans (IFP) IT Team. As a key member of our team, you will play a critical role in delivering value for the business through your deep understanding of the business functions, ability to influence others, and expertise in...

  • Splunk Cribl Senior Engineer

    1 month ago

    West Bloomfield Township, Michigan, United States The Cigna Group Full time

    The job profile for this position is Infrastructure Engineering Senior Advisor, which is a Band 4 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position...

  • Patient Access Operations Manager

    5 days ago

    West Bloomfield Township, Michigan, United States Clinical Management Consultants Full time

    Job OverviewClinical Management Consultants is in search of a skilled and committed Patient Access Operations Manager. This pivotal role is essential for enhancing patient access and care coordination within our healthcare facility, ultimately contributing to improved patient experiences and operational efficiency.Our organization is a community-centered,...

  • Architecture Senior Advisor

    1 month ago

    West Bloomfield Township, Michigan, United States The Cigna Group Full time

    The job profile for this position is Architecture Senior Advisor, which is a Band 4 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right...

  • Regional Facilities Operations Manager

    5 days ago

    West Bloomfield Township, Michigan, United States FullSteam Full time

    Job OverviewPosition Title: Regional Maintenance ManagerReports To: National Maintenance DirectorCompensation: $70,000 - $85,000Travel Requirements: Significant travel requiredWe are seeking highly skilled professionals in the fields of Ammonia Refrigeration Systems, HVAC, Fire Sprinkler, and Electrical Systems. Candidates must possess substantial experience...

  • Regional Facilities Operations Manager

    4 hours ago

    West Bloomfield Township, Michigan, United States FullSteam Full time

    Job OverviewPosition Title: Regional Maintenance ManagerReports To: National Maintenance DirectorCompensation: $70,000 - $85,000Travel Requirements: Significant travel expectedWe are seeking highly skilled professionals in Ammonia Refrigeration Systems, HVAC, Fire Sprinkler, and Electrical disciplines. Candidates must possess substantial experience in vendor...

  • Information Protection Senior Advisor

    3 weeks ago

    West Bloomfield Township, Michigan, United States The Cigna Group Full time

    The job profile for this position is Information Protection Senior Advisor, which is a Band 4 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you...