Airport Lounge Food and Beverage Service Representative
7 days ago
The Airport Lounge Food and Beverage Runner provides exceptional guest service to our esteemed guests, delivering best-in-class experiences in the new premium lounge at Boston Logan International Airport. This role involves engaging with guests for the servicing of all food and beverage items, ensuring timely delivery and maintaining high-quality standards.
Key Responsibilities:- Deliver food and beverage mobile orders directly to guests' tables, guaranteeing punctual service and satisfying their cravings.
- Maintain a friendly, courteous demeanor at all times, providing memorable experiences and exceeding guest expectations.
- Act as the liaison between Front of the House and Back of the House staff, facilitating seamless communication and efficient service.
- Assist wait staff by fetching and placing tableware, utensils, and napkins, ensuring impeccable table settings.
- Serve food and beverages according to established rules and sequence of service, prioritizing safety and quality.
- Demonstrate exceptional interpersonal skills, interacting with guests and colleagues in a friendly, enthusiastic, and outgoing manner.
- Possess effective communication skills, presenting information clearly and pleasantly to guests and team members.
- Show awareness of surroundings and cultural differences, maintaining composure under pressure and adapting to diverse situations.
- Meet the physical demands of the role, including carrying heavy trays and standing for extended periods.
- Achieve a polished appearance, adhering to service standards in a best-in-class environment.
We offer a competitive salary of $22.00 per hour, along with an attractive benefits package, including medical insurance, disability coverage, vacation time, and a 401(k) plan with generous company matching.
About Us:
Hyde Park Hospitality is a dynamic and fast-growing company, committed to excellence in the food industry. With a 75% diverse senior management team, we value diversity and welcome applicants from all backgrounds. Learn more about us at hph-us.com.
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