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Senior Vice President of Sales

2 months ago

Atlanta, Georgia, United States Xplor Full time
Job Overview

Company Overview:
Join Xplor, a pioneering platform dedicated to empowering businesses globally.

Our innovative solutions span various sectors, including childcare, home services, fitness, and personal care, enabling businesses to thrive and foster meaningful connections with their clientele.

Position Summary:

This is an exceptional opportunity for a seasoned executive to influence the future of a flourishing organization and leave a lasting impact. The Senior Vice President of Sales will leverage their extensive experience to construct a sales framework that aligns with the company's mission while building and mentoring a high-performing sales team. This role is pivotal in driving significant transformation within a growth-oriented setting.

The successful candidate will play a crucial role in shaping the strategic vision, identifying new market opportunities, and enhancing the company's presence in the industry. The Senior Vice President of Sales will promote interdepartmental collaboration, influencing both internal dynamics and external market positioning. By leading through example, they will motivate others to elevate their performance, ensuring the company remains a leader in its field.

Key Responsibilities:
  • Oversee the entire customer journey, encompassing Sales Development, Business Development, Implementation, and Account Management for the designated product line.
  • Formulate and implement strategic initiatives to drive revenue growth and meet sales objectives.
  • Establish and communicate sales targets and compensation structures across business units for new customer acquisition.
  • Analyze industry trends and market dynamics.
  • Create impactful sales and marketing collateral to effectively convey the company's value propositions.
  • Develop a customer success strategy to maximize client satisfaction and foster long-term relationships.
  • Ensure all revenue-generating departments meet performance expectations while working towards long-term goals.
  • Continuously identify opportunities for operational efficiency and effectiveness.
  • Measure performance against organizational KPIs and present findings to senior leadership regularly.
  • Monitor external factors that may influence strategic account directions and budget allocations.
  • Act on customer feedback to drive innovation and improvements.
  • Lead the strategy and oversight of new customer acquisition and growth initiatives, collaborating closely with Product and Engineering teams.
  • Establish metrics to segment the customer base, enabling the customer success team to address retention concerns.
  • Refine the customer success process to ensure repeatable and predictable outcomes.
  • Mentor and develop a high-performing sales team, setting clear targets and driving execution towards defined growth metrics.
  • Proactively address issues related to customer retention, quality, and capacity.
  • Enhance team capabilities through effective recruitment, hiring, and career development strategies.
  • Foster a culture of growth, collaboration, accountability, and respect within the organization.
  • Collaborate with Sales, Marketing, and Strategic Growth teams to implement best practices for customer support.
  • Communicate customer status updates to the executive team to ensure overall business success.
Qualifications:
  • Minimum of 5 years in sales or customer success management, leading high-performing teams in a high-growth SaaS environment.
  • Proven experience in building and scaling sales organizations within a SaaS or subscription-based business model.
  • Demonstrated ability to lead, coach, and develop teams to achieve success.
  • Exceptional communication skills, both written and verbal.
  • Experience in a leading technology company with a history of exceeding sales targets.
  • Ability to work cross-functionally to enhance funnel health and drive pipeline growth.
  • Strong business acumen to align sales strategies with organizational goals.
  • Deep understanding of team motivation and the ability to inspire performance.
  • Results-oriented mindset with a focus on both strategic and tactical execution.
  • Data-driven approach with a focus on building scalable processes.
  • Proven track record in attracting, developing, and retaining talent.
  • Ability to collaborate effectively with cross-functional teams, particularly in product and technology.
  • Commitment to continuous improvement and innovation.
  • Strong interpersonal skills across all organizational levels.
  • Entrepreneurial mindset with a focus on innovative solutions.
  • Hands-on leadership style, willing to engage directly with the team.
  • Competitive spirit with a strong desire to exceed expectations.
  • High adaptability and prioritization skills.
  • People-focused leadership style, emphasizing company culture and employee engagement.
  • Strong negotiation and consensus-building abilities.
  • Willingness to travel as needed.
Additional Information:

Benefits of Joining Us:

  • Opportunities for professional growth and accelerated career development.
  • Comprehensive health benefits, including dental and vision, along with a 401K match.
  • A collaborative environment with passionate team members.
  • Gender-neutral paid parental leave.
  • Access to mental health resources.

Application Process:
To apply, please submit your resume through our careers portal. Ensure to include a specific phrase in your cover letter to demonstrate your attention to detail.

About Us:
Xplor is the first global platform integrating SaaS with embedded payments, designed to support business growth across various sectors. We serve a diverse clientele, processing significant transaction volumes across multiple markets.

Equal Opportunity Employer:
Xplor is committed to fostering an inclusive workplace. We encourage applications from all qualified individuals and ensure that all information is kept confidential in accordance with EEO guidelines.