Operations Supervisor

2 weeks ago

Lawrenceville, Georgia, United States Telementum Global Full time

Position Overview

We are thrilled to announce an opportunity for a Production Manager at Telementum Global. This role is ideal for a leader who excels in fostering teamwork, enhancing operational efficiency, and building strong partnerships. The successful candidate will cultivate a workplace culture that prioritizes cost management, timely delivery, and superior quality. This position is responsible for overseeing all outbound operational functions while managing a team of over 30 hourly employees and supervisors, ensuring that customer orders are processed accurately and efficiently to meet dispatch timelines.

About Telementum Global

Founded in 2021, Telementum Global serves as a holding entity for some of the most prominent brands in mobile accessories. Our mission is to revolutionize the industry by providing innovative solutions to our customers' challenges and delivering exceptional products to consumers. Our brand portfolio includes:

Speck Products, a pioneer in the mobile accessories market, is recognized for its stylish and protective cases that enhance device personalization. Established in 2001 and based in San Mateo, California, Speck continues to innovate with products like ClickLockTM attachable accessories and true wireless earbuds.

Alphacomm specializes in the design, manufacturing, and distribution of wireless accessories, serving over 18,000 distribution points primarily in the North American prepaid wireless sector. As a leader in the industry, Alphacomm manages numerous carrier brands and offers carrier-licensed accessory portfolios for over fifty devices launched each year. In-house brands such as Quikcell and BosBos are key players in the prepaid market.

Key Responsibilities

  • Oversee inbound, stocking, inventory control, order fulfillment, and shipping functions as assigned. Manage production module inventory levels to optimize production efficiency.
  • Implement best practices and drive continuous improvement initiatives.
  • Establish and monitor operational KPIs to align with business objectives and growth strategies.
  • Ensure compliance with the company's safety protocols.
  • Foster team building, cross-training, and motivation among team members.
  • Adjust production schedules as necessary to meet operational demands.
  • Develop and maintain Standard Operating Procedures (SOPs) for all production processes.
  • Create and manage daily production plans based on volume and workforce throughput.
  • Supervise daily production activities to ensure goals are met efficiently using production monitoring tools, dashboards, and reports.
  • Assess employee performance, provide constructive feedback, and implement corrective actions when needed.
  • Promote team morale and engagement among team members.
  • Manage product launch and promotion schedules in collaboration with Sales and Product departments.

Qualifications

  • High School Diploma required; Associate Degree preferred.
  • Minimum of three to five years of relevant experience.
  • Familiarity with warehouse technology, including RF and Warehouse Management Systems; experience with NetSuite is a plus.
  • Advanced proficiency in Microsoft Office, particularly Excel.
  • Contribute to the overall objectives of the Operations Department.
  • Strategic thinker with the ability to work independently and take initiative.
  • Capable of managing multiple projects simultaneously under tight deadlines.
  • Strong leadership abilities.
  • Ability to thrive in a fast-paced environment under pressure.
  • Knowledge of production machinery is advantageous.
  • Willingness to work extended hours as necessary.

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