Overnight Front Desk Associate
3 weeks ago
At Wyndham Destinations, we're passionate about creating unforgettable experiences for our guests. As a Guest Services Associate, you'll play a vital role in making their vacations truly special.
What You'll Do:- Deliver exceptional customer service, ensuring every guest feels welcome and valued.
- Process registrations, issue unit keys, and provide information about the resort and local attractions.
- Manage cash and credit transactions with precision and accuracy.
- Balance cash receipts, perform bucket checks, and complete other cashier responsibilities.
- Verify guest folios, complete check-out procedures, and ensure accurate charges and credits.
- Reserve and confirm reservations for individuals and groups.
- Provide room rate quotes and respond to guest inquiries and concerns.
- A professional appearance and a positive, can-do attitude.
- Excellent communication skills, with the ability to read, write, and understand English.
- Problem-solving skills, with the ability to work independently and make sound decisions.
- Basic math skills and knowledge of proper cash handling procedures.
- Ability to multitask and work in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Basic computer and office skills.
We offer a comprehensive benefits package, including medical, dental, vision, flexible spending accounts, life and accident coverage, disability, and more. Plus, enjoy paid time off, parental leave, and holidays, as well as a 401(k) with employer match.
At Wyndham Destinations, we're committed to creating a workplace that's inclusive, supportive, and fun. Join our team and be part of a global community that's passionate about hospitality and making memories.
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