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Front Desk Associate

2 months ago

Scottsdale, Arizona, United States Hilton Grand Vacations Full time
{"title": "Front Desk Clerk", "description": "Be a Part of a Winning Team

At Hilton Grand Vacations, we're committed to making a difference in the lives of our guests and owners. As a Front Desk Clerk, you'll play a vital role in ensuring every interaction is a positive and memorable experience.

Main Responsibilities:
  • Check in and out owners and guests
  • Respond to guest requests
  • Assist with reservations and changes
  • Generate invoices and collect payments
  • Maintain safety deposit boxes
  • Receive and process housekeeping and maintenance requests
  • Work collaboratively with colleagues to complete tasks and duties
  • Prepare and restock the front desk with supplies
What We're Looking For:
  • Prior customer service and cash handling experience
  • High school diploma or equivalent
  • Professional demeanor
  • Proficient English language skills
  • Ability to multitask and prioritize responsibilities
  • Flexibility to adapt to schedule changes and cover shifts

We offer a range of benefits, including Day One benefits, recognition programs, and a people-first culture. If you're passionate about delivering exceptional guest experiences, we'd love to hear from you"}