Director of Captive Benefits Management

1 day ago

Rolling Meadows Illinois, United States Gallagher Full time
About the Role

We are seeking a highly skilled and experienced Director of Captive Benefits Management to join our team at Gallagher. As a key member of our organization, you will be responsible for managing the captive renewal process, including gathering and presenting updated client underwriting information.

Key Responsibilities
  • Manage the captive renewal process, including gathering and presenting updated client underwriting information.
  • Sell the renewal to current insureds and provide explanations for increases and decreases.
  • Manage the preparation, planning, and materials for regular captive member meetings.
  • Coordinate the loss summary information for distribution to clients and service providers.
  • Respond to client needs and inquiries in a timely fashion.
  • Work with the Captive Director to follow up with prospects or referrals from our insureds/brokers.
  • Ensure that collateral is in place for each member and make sure that members understand the new requirements each year as needed.
  • Maintain various schedules related to the company's premium payments, letters of credit, loss experience charges, and claim payments.
  • Manage the policy issuance and premium audit processes.
  • Coordinate the policy errors and omissions review.
  • Manage the premium invoicing process and monitor cash receivables.
  • Review new business and renewal loss pick projections from carrier partners.
  • Review loss summaries on new business and perform initial analysis for the Captive Director.
  • Maintain the captive's template of coverage for medical stop loss.
  • Maintain a positive and professional relationship with captive service providers, clients, and their consultants.
  • Anticipate client and program needs and proactively offer solutions.
  • Manage systems and account service to comply with corporate professional standards.
  • Direct and monitor the performance of the captive team's service consultants.
  • Work on special projects as required.
Requirements
  • Insurance qualification would be advantageous, e.g., ARe or equivalent.
  • Minimum of five years post-qualifying experience within the re/insurance industry.
  • Minimum of five years of demonstrable team management experience.
  • Significant knowledge of the insurance marketplace and/or risk management regimes.
  • Advanced computer literacy skills, including Excel, Word, and PowerPoint.
  • Demonstrable ability to manage teams, multi-task, and adapt to changing priorities.
  • Highly motivated individual who is deadline-driven and committed to delivering an excellent level of client service.
  • Excellent verbal, written, organizational skills with the ability to engage effectively at all levels.
  • Demonstrable career progression in previous roles.
  • Assisting with strategic direction of the team.
  • Strong working knowledge of captives, benefits, risk management.
About You
  • Bachelor's degree.
  • 3 years relevant experience required, industry experience highly desired.
  • Experience in administration and servicing of client business.
  • Understanding of insurance products and concepts.
  • Good presentation skills.
  • Ability to establish rapport and relationships.
  • Superior written and oral communication skills.
  • Good math and problem-solving skills.
  • Must be self-motivated, assertive, people-oriented, and have a high energy level.
  • Good time management and organizational skills with the ability to prioritize.
  • Ability to work in an environment with frequent interruptions and a high volume of activity.
  • Ability to manage, plan, and direct the activities of the captive program.

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