Pickleland Facility Manager

2 days ago


Pflugerville, Texas, United States Pickleland Full time
About Pickleland

Pickleland is a dynamic and innovative sports facility dedicated to providing an exceptional experience for pickleball enthusiasts. As our General Manager, you will play a critical role in shaping the future of our facility and contributing to its growth and success.

Key Responsibilities
  • Revenue Growth: Develop and implement strategies to increase revenue through leagues, tournaments, corporate events, and other initiatives.
  • Leadership: Hire, train, and manage a high-performing team, fostering a positive and growth-oriented environment.
  • Operational Excellence: Create and maintain Standard Operating Procedures, ensure compliance with safety protocols, and manage inventory and supplies.
  • Pickleball Activities: Oversee court scheduling, tournament planning, and event coordination, ensuring a seamless experience for players.
  • Marketing and Sales: Build marketing strategies to attract new members, promote the facility, and create win-win opportunities with other brands.
  • Customer Service: Ensure exceptional customer service, maintaining a Net Promoter Score of 80+ and addressing concerns promptly and professionally.
  • Financial Management: Analyze financial reports, identify areas for improvement, and collaborate with the ownership/board of directors on strategic planning.
Qualifications
  • Strong business acumen and leadership skills.
  • Minimum 3 years of management experience in a recreational or sports facility setting.
  • Proven track record of financial management and customer service excellence.
  • Knowledge of pickleball rules, regulations, and industry trends.
  • Proficient in Google Suite, Slack, and facility management software.
Physical Requirements
  • Ability to sit or stand for extended periods.
  • Capable of lifting up to 25 pounds occasionally.
  • Capacity to work in a noisy environment.
Compensation and Benefits
  • Competitive compensation plans with opportunities for profit-sharing.
  • Free Pickleland Membership.
  • Inclusion as part of our founding team on company materials.


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