Head of HR Operations

3 days ago


Englewood, Colorado, United States DISH Full time
Job Title: Head of Operations HR

At DISH, we're revolutionizing the way people experience entertainment and technology. As the Head of Operations HR, you'll play a critical role in shaping the future of our company.

About the Role

We're seeking a seasoned HR professional to lead our HR Operations team. As the Head of Operations HR, you'll be responsible for overseeing the day-to-day operations of HR, ensuring seamless delivery of HR services, and driving process improvements.

Key Responsibilities
  • Lead a team of HR Operations Associates to handle inquiries, benefits, leaves, immigration, HRIS, and retirement plans
  • Harmonize HR processes to ensure a consistent experience across the organization
  • Collaborate with Centers of Excellence (COEs) to drive process improvements and resolve complex challenges
  • Ensure compliance with federal, state, and local regulations
  • Guide, mentor, and energize a team of HR Operations Associates
  • Conduct one-on-one check-ins, monthly quality reviews, and performance evaluations to foster team growth and deliver outstanding service
  • Create a Culture of Continuous Improvement by refining processes and leveraging technology to enhance the HR journey for employees
Requirements
  • Bachelor's degree in Human Resources, Business Administration, or a related field
  • At least 2 years of experience in HR Operations, Shared Services, or a related customer service role, with a proven track record of managing various HR functions and successfully leading and mentoring a team of 5-10 employees
  • Demonstrated experience navigating HR systems and processes in a fast-paced environment, coupled with exceptional facilitation, presentation, and communication skills
What We Offer

We offer a comprehensive benefits package, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan.



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