Luxury Brand After Sales Specialist
2 weeks ago
Our client, a prestigious Luxury Fashion Brand, is seeking an After Sales Coordinator to enhance their operational efficiency.
This is a full-time contractual position.
Key Responsibilities:
- Oversee quality assurance processes to ensure products align with the company's high standards.
- Manage daily quality control tasks to optimize productivity levels.
- Identify, anticipate, and escalate potential quality issues, particularly for new launches and premium products.
- Compile and assess quality control data for performance reporting and enhancement initiatives.
- Generate reports on defects to communicate quality concerns to both Regional and Global teams.
- Maintain close communication with the Watch & Fine Jewelry Workshop and Repair teams to facilitate repairs for faulty items.
- Assist with administrative duties related to inventory management by liaising with various internal departments.
- Utilize internal systems for effective stock tracking and inventory oversight.
- Relay all completed diagnostics and technical estimates to the workshop coordinator.
- Conduct thorough cleaning and polishing of all components involved in repair tasks as necessary.
- Perform testing and quality assurance on all finished jewelry items.
Qualifications & Experience:
- Exceptional customer service abilities.
- Capability to engage with clients in a composed and professional manner.
- Strong organizational skills and attention to detail.
- Proficient in data entry and computer applications (Word, Excel, etc.).
- Meticulous attention to detail.
- 1-2 years of experience preferred in fashion or luxury retail operations.
We encourage candidates to submit their resumes for consideration.
Utilize WorkGrades to gather and manage your references at no cost, and share them with us or any other parties you choose. Candidates with references are often favored by our clients. Now is a crucial time to distinguish yourself. Ensure your LinkedIn profile is up-to-date and begin collecting your references early.
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Luxury Brand After Sales Specialist
2 weeks ago
Piscataway, New Jersey, United States Fourth Floor Full timeOur client, a prestigious Luxury Fashion Brand, is seeking an After Sales Coordinator to enhance their operational team.This position is a full-time contract role.Key Responsibilities:Oversee quality assurance processes to guarantee that products align with the company's quality benchmarks.Organize daily quality control tasks to optimize productivity...
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Luxury Brand After Sales Specialist
2 weeks ago
Piscataway, New Jersey, United States Fourth Floor Full timeAbout the Role:Our client, a prestigious Luxury Fashion Brand, is seeking an After Sales Coordinator to enhance their operational team.Position Overview:This is a full-time contractual position.Key Responsibilities:Oversee quality assurance processes to ensure that products align with the company's quality benchmarks.Organize daily quality control tasks to...
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Luxury Brand After Sales Specialist
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Luxury Brand After Sales Specialist
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