Collections Operations Manager

2 weeks ago

Piscataway, New Jersey, United States JESCO, Inc. Full time

About JESCO, Inc.

JESCO, Inc. stands as a leading dealer of heavy machinery and technology across the Northeast and Mid-Atlantic regions. We proudly represent renowned brands such as John Deere, Wirtgen, Kleeman, Vögele, Hamm, Ditch Witch, Magni, Topcon, among others, offering a range of services including sales, rentals, parts, and maintenance. As a family-owned business for over 50 years, we are committed to expanding our esteemed workforce of over 350 dedicated employees.

Why Choose JESCO?

As a family-run enterprise since the 1970s, JESCO provides comprehensive benefits starting after just 30 days of full-time employment, alongside a matching 401k plan after 6 months. Our team comprises approachable equipment professionals who value innovation and collaboration. By becoming part of our growing organization, you will have the opportunity to contribute meaningfully and shape your career.

Position Overview

We are seeking a highly skilled Credit and Collections Manager to lead and enhance our credit and collections operations. Reporting directly to the CFO, this pivotal role involves managing a team of credit analysts and collections specialists, while formulating and executing strategies to ensure prompt payments, mitigate credit risks, and improve overall cash flow. The Credit and Collections Manager will collaborate closely with various departments to foster strong customer relationships and drive financial performance.

Key Responsibilities:

  • Credit Assessment: Evaluating the creditworthiness of prospective clients prior to extending credit terms, which includes analyzing financial statements, credit reports, and payment histories.
  • Credit Limit Establishment: Setting appropriate credit limits for clients based on their financial health and credit history, while considering potential risks to the organization.
  • Policy Formulation: Developing and maintaining comprehensive credit policies and procedures that outline the terms and conditions for extending credit and managing collections.
  • Collaboration: Working with John Deere and internal departments to maximize participation in the Power Plan Credit Program for both new and existing customers.
  • Invoicing Accuracy: Ensuring timely and precise billing and invoicing for completed projects, verifying compliance with contract terms.
  • Dispute Management: Addressing disputes and discrepancies related to billing and payments, coordinating with project managers, clients, and suppliers to resolve issues effectively.
  • Cash Flow Oversight: Monitoring cash flow and working capital to guarantee the company can meet its financial obligations and sustain operations.
  • Credit Reporting: Reporting credit information to credit bureaus as required, ensuring compliance with legal standards.
  • Risk Management: Continuously evaluating and mitigating credit risks to minimize potential bad debt losses.
  • Record Maintenance: Keeping accurate records of all credit and collection activities, including correspondence and payment histories.
  • Legal Compliance: Ensuring adherence to relevant laws and regulations governing credit and collection practices.
  • Interdepartmental Communication: Collaborating with sales and finance teams to maintain a unified approach to credit and collections, participating in relevant meetings.
  • Reporting: Generating reports and providing regular updates to senior management regarding accounts receivable and collection efforts.
  • Credit Analysis: Periodically reviewing and reassessing the creditworthiness of existing clients to adjust credit terms as necessary.
  • Training and Development: Overseeing the training of sales, department managers, and non-management personnel on credit policies and procedures.
  • Customer Relationship Management: Ensuring positive customer experiences and managing relationships effectively.
  • Audit Compliance: Conducting audits of rental purchases to verify the accuracy of documentation in accordance with company credit policies.

Qualifications:

  • Bachelor's degree or equivalent in Accounting or Finance.
  • A minimum of 5 years of experience in finance or related credit and collections roles.
  • Proficiency in Advanced Excel.
  • Detail-oriented, self-motivated individual with strong organizational, analytical, and problem-solving skills.
  • Exceptional communication and interpersonal skills, capable of building and maintaining relationships at all organizational levels.
  • Strong business acumen with an understanding that effective problem-solving extends beyond numerical analysis.
  • Ability to prioritize and manage multiple tasks independently in a fast-paced environment.
  • High energy, professionalism, and meticulous attention to detail.
  • Adaptability and willingness to work within a dynamic environment with changing priorities.
  • This is a full-time position requiring in-office presence five days a week.

JESCO, Inc. is an equal opportunity employer and prohibits discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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