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Customer Engagement Specialist

2 months ago

Piscataway, New Jersey, United States Optimum Full time
Job Title: Retail Sales Consultant at Optimum

Optimum is seeking passionate, driven, and proactive individuals who are excited to transform the way people connect. As a Retail Sales Consultant, you will be an integral part of one of the company's key sales channels.

Becoming a member of the Optimum Retail team means utilizing your distinct personality to serve as an in-store brand representative, concentrating on promoting innovative connectivity solutions while delivering outstanding customer service to foster enduring customer relationships.

Key Responsibilities:

  • Relationship Builder: Interact with customers, comprehend their requirements, and offer tailored assistance.
  • Store Authority: Keep abreast of market trends to inform customers and suggest optimal solutions.
  • Issue Resolver: Support customers with questions, manage transactions, and troubleshoot technical challenges.
  • Brand Advocate: Embody the Optimum brand principles in every customer interaction.
  • Team Collaborator: Work alongside team members to ensure exceptional customer satisfaction.

Qualifications:

  • Essential Requirements: High school diploma, experience in retail, strong communication skills, bilingual preferred, self-driven.
  • Desirable Attributes: Sales-oriented mindset, comprehensive product knowledge, digital literacy, teamwork-focused, customer-centric.

Benefits Offered:

  • Unlimited Earning Potential: Base salary plus commission structure leading to significant income opportunities.
  • Extensive Training: Equip yourself with the necessary knowledge for success.
  • Comprehensive Benefits: Medical, Dental & Vision Insurance, paid time off, incentives, tuition reimbursement, employee product discounts, 401(k), and opportunities for career advancement.

Join Optimum's mission driven by core values: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Become part of a culture that emphasizes excellence, trust, and growth.

If you are motivated to succeed and eager for a rewarding career, consider this opportunity to contribute to exceptional customer experiences.

All job descriptions and requirements are subject to modification by the Company. Optimum is an Equal Opportunity Employer.