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Collections Operations Manager

2 months ago

Piscataway, New Jersey, United States JESCO, Inc. Full time

About JESCO, Inc.

JESCO, Inc. stands as a leading provider of heavy machinery and technological solutions across the Northeast and Mid-Atlantic regions. We are proud representatives of esteemed brands such as John Deere, Wirtgen, Kleeman, Vögele, Hamm, Ditch Witch, Magni, Topcon, among others, offering a range of services including sales, rentals, parts, and maintenance. As a family-owned business for over five decades, we are expanding our dedicated team of over 350 professionals.

Why Choose JESCO?

At JESCO, we value our family-oriented culture, having operated since the 1970s. We provide comprehensive benefits after 30 days of full-time employment, a matching 401k plan after 6 months, and the opportunity to collaborate with a team of approachable equipment experts. Elevate your career by becoming part of a progressive organization that values innovation and encourages impactful contributions.

Position Overview

We are seeking a highly skilled Credit and Collections Manager to lead and enhance our credit and collections operations. Reporting directly to the CFO, this pivotal role involves managing a team of credit analysts and collections specialists while formulating and executing strategies to ensure prompt payments, reduce credit exposure, and improve overall cash flow. The Credit and Collections Manager will collaborate with various departments to foster strong customer relationships and drive financial performance.

Key Responsibilities:

  • Credit Assessment: Evaluating the creditworthiness of prospective clients prior to extending credit terms, including the analysis of financial statements, credit histories, and payment patterns.
  • Credit Limit Establishment: Setting appropriate credit limits for clients based on their financial stability and credit history, while considering potential risks to the organization.
  • Policy Formulation: Developing and maintaining comprehensive credit policies and procedures that define the terms and conditions for credit extension and collections management.
  • Collaboration with John Deere: Working alongside John Deere and internal departments to maximize participation from new and existing customers in the Power Plan program.
  • Invoicing Accuracy: Ensuring timely and precise billing and invoicing for completed projects, verifying compliance with contract stipulations.
  • Dispute Management: Addressing disputes and discrepancies related to billing and payments, liaising with project managers, clients, and suppliers to resolve issues effectively.
  • Cash Flow Oversight: Monitoring cash flow and working capital to guarantee the organization meets its financial obligations and sustains operations.
  • Credit Reporting: Reporting credit information to credit bureaus as required, ensuring compliance with legal standards.
  • Risk Management: Continuously evaluating and mitigating credit risks to minimize potential bad debt losses.
  • Record Maintenance: Keeping accurate records of all credit and collection activities, including correspondence and payment histories.
  • Legal Compliance: Ensuring adherence to relevant laws and regulations governing credit and collection practices.
  • Interdepartmental Communication: Collaborating with sales and finance teams to maintain a unified approach to credit and collections, participating in relevant meetings.
  • Reporting: Generating reports and providing updates to senior management regarding accounts receivable and collection efforts.
  • Credit Analysis: Regularly reviewing and reassessing the creditworthiness of existing clients to adjust credit terms as necessary.
  • Training Initiatives: Overseeing the training of all personnel on credit policies and procedures.
  • Customer Engagement: Managing customer relations to ensure a positive experience with JESCO.
  • Audit Responsibilities: Conducting audits of rental transactions to verify accuracy and compliance with the company's credit policies.

Qualifications:

  • Bachelor's degree or equivalent in Accounting or Finance.
  • A minimum of 5 years of experience in finance or related credit and collections roles.
  • Proficiency in Advanced Excel.
  • Detail-oriented, self-motivated individual with strong organizational, analytical, and problem-solving abilities.
  • Exceptional communication and interpersonal skills, capable of fostering relationships at all organizational levels.
  • Strong business acumen with an understanding that effective problem-solving extends beyond numerical analysis.
  • Ability to prioritize and manage multiple tasks independently in a fast-paced environment.
  • High energy, professionalism, and meticulous attention to detail.
  • Flexibility and adaptability to navigate changing priorities with enthusiasm.
  • This is a full-time position requiring in-office presence five days a week.

JESCO, Inc. is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.