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TSA Customer Service Representative

2 months ago

Needham, United States Staples Full time

**Job Summary**

We are seeking a highly skilled and customer-focused Enrollment Agent to join our team at Staples Connect. As an Enrollment Agent, you will play a critical role in helping our customers navigate the TSA Precheck process and provide exceptional customer service in our retail locations.

**Key Responsibilities:**

  • Provide excellent customer service to customers in our retail locations
  • Assist customers with the TSA Precheck enrollment process
  • Initiate background checks for various federal or state programs (training provided)
  • Collaborate with colleagues to achieve sales and customer satisfaction goals

**What We Offer:**

At Staples Connect, we value our customers and our community. We offer a fun and team-oriented retail culture, opportunities for growth and development, and a competitive compensation package.

**Requirements:**

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced retail environment
  • Basic computer skills and ability to learn new software

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity