Customer Experience Manager

3 weeks ago


Chicago, Illinois, United States Intercom Full time

We are seeking a seasoned Customer Experience Manager to join our team at Intercom. In this role, you will be responsible for developing and maintaining strong relationships with our customers, ensuring their satisfaction and driving business growth.

As a key member of our account management team, you will work closely with cross-functional teams to deliver exceptional customer experiences and drive revenue growth. This is an excellent opportunity to leverage your skills and experience in customer-facing roles to make a significant impact on our business.

The ideal candidate will have 5+ years of relevant experience in customer-facing roles, with a proven track record of establishing trust with customers and delivering results-driven solutions. You will also possess excellent communication and problem-solving skills, as well as the ability to work independently and collaboratively as part of a team.

Salary: $120,000 - $180,000 per year



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