Customer Experience Ambassador

3 weeks ago


Chicago, Illinois, United States EXPERIENCE GROUP INC Full time

About the Role: Customer Experience Ambassador

The Experience Group Inc. is looking for a highly skilled Customer Experience Ambassador to join our team. As a key member of our center team, you will be responsible for ensuring that all customers have an exceptional experience while visiting our center. This part-time role involves providing top-notch customer service, making recommendations, and resolving any issues that may arise.

Key Responsibilities:

  • Provide excellent customer service by assisting with inquiries, directions, recommendations, and other requests.
  • Collaborate with center management, security, housekeeping, and other departments to coordinate activities, address concerns, and enhance overall center operations.
  • Maintain the cleanliness and appearance of the concierge desk and surrounding areas.

Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of customer service, hospitality, retail, or related experience preferred.
  • Excellent communication and interpersonal skills.
  • Familiarity with Microsoft Office Suite and customer service management software.

Salary Estimate: $12-$15 per hour (based on 8-12 hours/week). Total estimated annual salary: $24,960 - $31,200.



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