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Customer Service Representative

2 months ago


Crystal Lake Illinois, United States The Fresh Market Inc Full time
About The Fresh Market Inc.

We are a leading specialty food retailer dedicated to providing our guests with an exceptional shopping experience. Our mission is to make everyday eating extraordinary, and we are seeking a talented individual to join our team as a Customer Service Representative.

Job Summary

We are looking for a highly motivated and customer-focused individual to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, maintaining a clean and organized store environment, and working collaboratively with our team to achieve sales goals.

Key Responsibilities
  • Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including restocking shelves, facing merchandise, and sweeping and mopping floors.
  • Work collaboratively with our team to achieve sales goals, including promoting products and services to guests.
  • Process transactions accurately and efficiently, handling cash, credit card transactions, and returns.
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping environment.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a flexible schedule, including weekends, days, evenings, and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for long periods of time.
What We Offer
  • A competitive hourly rate and opportunities for advancement.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with company match.
  • Opportunities for professional development and growth.