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Customer Service Representative

1 month ago

Crystal Lake, Illinois, United States Snap-on Full time
Customer Care Representative

At Snap-on, we're looking for a skilled Customer Care Representative to join our team. As a key member of our customer service team, you will be responsible for receiving and resolving customer interactions in a timely and professional manner.

Key Responsibilities:

  • Expedite orders through production plants, vendors, and distribution centers
  • Provide technical product, statement, and order management support
  • Add value by offering promotional products on every call

What You'll Bring:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong product knowledge and technical skills

Why Join Us:

As a Customer Care Representative at Snap-on, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service. You will also have access to ongoing training and development opportunities to help you grow in your career.