Customer Service Representative
10 hours ago
Job Summary
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at GEODIS. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.
Key Responsibilities- Interact with customers via phone, email, or in-person to receive orders or changes in service
- Adjust complaints concerning billing or service rendered
- Process and input all customer orders and receipts
- Coordinate special, last-minute shipping requests with the transportation departments
- Trace orders as required and notify customers of any activity concerning their merchandise
- Report customer feedback to management
To be successful in this role, you will need to possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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