Fitness Center Operations Manager

2 weeks ago

Vancouver, Washington, United States Gold's Gym Washington Full time
Job Overview

Position: General Manager - Full Time

Benefits:

  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development

Company: Gold's Gym Washington

Role Summary: Gold's Gym Washington is on the lookout for an enthusiastic General Manager to steer our operations. As a General Manager, you will be tasked with fostering a club environment that inspires both members and staff to embody the values of Motivation, Authenticity, and Passion.

You will shape the culture of your club by building a team dedicated to enhancing lives through fitness and fortifying the communities we engage with.

By maintaining a steadfast member-focused approach and empowering your team, you will create a fulfilling experience that drives financial success across all sectors of the club.


Key Responsibilities:

  • Team Development: Build a cohesive and high-performing team, strategizing to surpass business goals while ensuring exceptional customer service through personal engagement and staff development.
  • Leadership Excellence: Lead by example, inspiring and guiding team members to consistently deliver an outstanding member experience.
  • Cultural Integration: Foster an inclusive environment that aligns with the company’s brand, values, and strategic vision.
  • Revenue Enhancement: Propel revenue growth across memberships and fitness initiatives, motivating your team to achieve and exceed financial targets.
  • Talent Development: Recruit and nurture top talent, guiding their evolution into exceptional leaders within the organization.
  • Collaborative Solutions: Work alongside your team to identify and address challenges, ensuring superior service delivery and member satisfaction.
  • Operational Management: Oversee all aspects of the business, including sales, fitness, and gym operations, optimizing daily functions to boost profitability and member satisfaction.
  • Continuous Improvement: Implement strategies for ongoing enhancement in sales and service, leveraging your business insight and leadership capabilities.
  • Goal Orientation: Support team members in setting and achieving ambitious objectives, fostering both gym and career advancement.
  • Effective Communication: Maintain open communication channels to keep all team members informed and engaged, equipping them with necessary training and resources.

Qualifications:

  • Dynamic Leadership: Proven ability to cultivate a high-performance culture through effective people development and collaborative leadership.
  • Management Experience: 2-4 years of progressive management experience overseeing a team of 12-20 in a collaborative environment.
  • Industry Knowledge: 3-5 years of diverse experience in retail, hospitality, or operations, focusing on operational efficiency and exceptional service.
  • Mentorship Skills: Commitment to training and developing team members through active coaching and leading by example.
  • Communication Skills: Excellent oral and written communication abilities, with a strong emphasis on listening.
  • Education: High School diploma or equivalent required; a Bachelor's degree is preferred.
  • Certifications: CPR and AED certification required, can be obtained upon hiring.

Physical Requirements:

  • Ability to work in a high-energy environment with occasional loud noise levels.
  • Frequent movement throughout the club, engaging with team members and members alike.
  • Daily tasks may include lifting, bending, reaching, and demonstrating fitness techniques.
  • Must be capable of using the company computer system for documentation and data entry.

Availability: Full-time, with flexible hours across weekdays, weekends, and holidays to best serve our community.

Embark on a rewarding career in fitness management with Gold's Gym Washington.

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