Fitness Center Operations Manager

1 week ago

Vancouver, Washington, United States Gold's Gym Washington Full time
Job Overview

Benefits:

  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development

Company: Gold's Gym Washington

Position Type: Full-Time

About: Gold's Gym Washington is in search of an enthusiastic Manager to guide our team. As a Club Manager, you will be responsible for fostering a club environment that inspires both members and staff to embody the values of Motivation, Authenticity, and Passion.

You will enhance your club's atmosphere by building a team dedicated to transforming lives through fitness and fortifying the communities we serve.

By maintaining a consistent member-focused approach and empowering your team, you will create a fulfilling experience that drives financial success across all areas of your club.


Why You'll Appreciate This Role:

  • Aspiring Objectives: Establish and reach ambitious goals for yourself and your team, supported by clear metrics and action plans that propel business growth.
  • Team Achievement: Cultivate a high-performing team and foster an environment that promotes both individual and collective success.
  • Diverse Culture: Shape a culture that reflects the company's values and strategic vision.
  • Revenue Growth: Inspire and empower your team to meet and exceed revenue goals across various business sectors.
  • Leadership Development: Mentor and nurture future leaders within your team, investing in their professional growth and advancement.
  • Engaged Leadership: Work closely with your team to ensure the consistent delivery of outstanding service and member experiences.

Key Responsibilities:

  • Team Development: Build a cohesive and high-performing team, strategizing to surpass business objectives while providing exceptional customer service through personal actions and staff development.
  • Inspirational Leadership: Lead by example, motivating and guiding team members to consistently deliver an exceptional membership experience.
  • Cultural Integration: Foster an inclusive culture that aligns with the company's brand, values, and strategic direction.
  • Revenue Enhancement: Drive revenue growth across memberships, fitness programs, and operational initiatives, encouraging your team to achieve and exceed targets.
  • Talent Acquisition: Recruit and cultivate top talent, supporting their development into outstanding leaders within the organization.
  • Collaborative Solutions: Work in partnership with your team to identify and resolve challenges, ensuring excellent service delivery and guest satisfaction.
  • Operational Management: Oversee all aspects of the business, including sales, fitness, and gym operations. Coordinate and optimize daily, weekly, and monthly club functions to enhance profitability and prioritize member satisfaction.
  • Continuous Development: Implement strategies for ongoing improvement in sales, service, and fitness areas, leveraging your business insight and leadership capabilities.
  • Goal Guidance: Assist team members in setting and achieving ambitious objectives, promoting both gym and career advancement.
  • Effective Communication: Ensure transparent communication channels to keep all team members informed, engaged, and equipped with necessary training and resources.

Qualifications:

  • Dynamic Leadership: Exhibit proficiency in cultivating a high-performance culture through effective people development, innovation, and collaborative leadership.
  • Management Background: Have 2-4 years of progressive management experience, overseeing 12-20 employees in a team-oriented setting. Proven history of employee development and advancement.
  • Industry Knowledge: Possess 3-5 years of diverse experience in retail, hospitality, or operations, emphasizing operational efficiency and exceptional service delivery.
  • Mentorship Commitment: Dedication to training, developing, and mentoring team members through active observation, coaching, accountability, and leading by example.
  • Communication Skills: Exceptional oral and written communication abilities, with a strong emphasis on listening.
  • Education: High School diploma or equivalent required; a Bachelor's degree is preferred.
  • Certifications: CPR and AED certification required, which may be obtained upon hiring.

Physical Requirements/Environment:

  • Ability to work in a high-noise environment, with sounds from weights, treadmills, and lively interactions.
  • Frequent movement throughout all areas of the club, engaging with team members and club members.
  • Daily tasks include lifting weights, squatting, bending, reaching, and remaining stationary for extended periods.
  • Occasional requirement to demonstrate or explain proper fitness techniques and procedures.
  • Ability to access and operate the company computer system, including document preparation and data entry.

Availability: Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community.


Note: This job posting outlines the general nature and level of work involved and may not encompass all responsibilities.

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