Customer Experience Manager
4 days ago
We are seeking a highly skilled Customer Experience Manager to join our team at Michaels. As a key member of our store operations team, you will be responsible for delivering exceptional customer experiences, leading front-end operations, and driving store recovery standards.
Key Responsibilities- Assist the Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
- Ensure all front-end policies and procedures are followed, achieve your KPIs, and manage your team to achieve their role KPIs.
- Plan and lead the execution of class and in-store events in accordance with Company programs.
- Lead the omnichannel processes, manage and execute shrink and safety programs, and assist with cash reconciliation and bank deposits.
- Assist with inventory processes, including Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed.
- Assist with the onboarding of new Team Members, train, observe, and coach the customer experience team to achieve results.
- Serve as Manager on Duty (MOD) and interact with others in an accepting and respectful manner.
- Acknowledge customers, help locate products, and provide solutions.
- Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget.
- Cross-train in Custom Framing selling and production, and lead the delivery of high-quality custom framing solutions to customers.
- Retail management experience preferred.
- Ability to remain standing for long periods of time.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Michaels is an Equal Opportunity Employer and is committed to the full inclusion of all qualified individuals. We will assure that people with disabilities are provided reasonable accommodations. If a reasonable accommodation is required, please contact Customer Care at MICHAELS.
-
Customer Experience Manager
7 days ago
Saint-Aubin-sur-Gaillon, Normandie, United States Michaels Full timeJob SummaryWe are seeking a highly skilled Customer Experience Manager to join our team at Michaels. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences and driving sales growth through effective front-end operations and team management.Key ResponsibilitiesLead and manage the front-end...
-
Customer Experience Manager
4 days ago
Saint-Aubin-sur-Gaillon, Normandie, United States Michaels Full timeJob SummaryWe are seeking a highly skilled Customer Experience Manager to join our team at Michaels. As a key member of our store operations team, you will be responsible for delivering exceptional customer experiences, leading front-end operations, and driving store recovery standards.Key ResponsibilitiesAssist the Store Manager in leading and managing...
-
Customer Experience Manager
4 days ago
Saint-Aubin-sur-Gaillon, Normandie, United States Michaels Full timeJob SummaryWe are seeking a highly skilled Customer Experience Manager to join our team at Michaels. As a key member of our store operations team, you will be responsible for delivering exceptional customer experiences, leading front-end operations, and driving store recovery standards.Key ResponsibilitiesAssist the Store Manager in leading and managing...
-
Customer Experience Manager
4 days ago
Saint-Aubin-sur-Gaillon, Normandie, United States Michaels Full timeJob SummaryWe are seeking a highly skilled Customer Experience Manager to join our team at Michaels. As a key member of our store operations team, you will be responsible for delivering exceptional customer experiences, leading front-end operations, and driving store recovery standards.Key ResponsibilitiesLead and manage adherence to Standard Operating...
-
Customer Experience Host
3 weeks ago
Saint-Aubin-sur-Gaillon, Normandie, United States JUJUBE Full timeJob Summary:JUJUBE, an elevated Asian-fusion restaurant, is seeking a skilled Server - Front of House to provide exceptional customer service in a dynamic restaurant environment. As a key member of our team, you will be responsible for delivering a memorable dining experience to our guests.Main Responsibilities:Order Taking and Delivery: Take orders from...
-
Customer Service Manager
3 weeks ago
Saint-Aubin-sur-Gaillon, Normandie, United States SPENGA Full timeJob SummaryA dynamic and customer-focused individual is sought to join our team as a Part-time Front Desk Manager. As a key member of our studio team, you will be responsible for providing exceptional customer service, managing front desk operations, and contributing to the overall success of our studio.Key ResponsibilitiesSales and Customer Service: Sell...
-
Saint-Aubin-sur-Gaillon, Normandie, United States Kenan-Flagler Business School Executive Education, LLC Full timeJob SummaryWe are seeking a highly skilled and experienced Program Manager to join our team at Kenan-Flagler Business School Executive Education, LLC. As a key member of our program and operations team, you will be responsible for delivering exceptional executive education experiences to our clients and participants.Key ResponsibilitiesProgram Delivery...
-
Experienced Early Childhood Educator
2 weeks ago
Saint-Aubin-sur-Gaillon, Normandie, United States The Learning Experience Full timeJob SummaryThe Learning Experience is seeking an experienced and passionate Early Childhood Educator to join our team as a Lead Preschool Teacher. As an ambassador of happiness, you will create opportunities every day that reflect our mission to make a difference in the lives of children, their families, and communities.Key ResponsibilitiesClassroom...
-
Customer Service Representative
3 weeks ago
Saint-Aubin-sur-Gaillon, Normandie, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Store Associate. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and driving sales growth.Key ResponsibilitiesCustomer Service: Provide outstanding customer service by greeting customers, answering...
-
Customer Service Representative
2 weeks ago
Saint-Aubin-sur-Gaillon, Normandie, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Store Associate. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and driving sales growth.Key ResponsibilitiesCustomer Service: Provide outstanding customer service by greeting customers, answering...
-
Game Day Experience Host
3 weeks ago
Saint-Aubin-sur-Gaillon, Normandie, United States Teall Capital Partners Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Game Day Experience Host. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our game day events.Key ResponsibilitiesGreet customers and guests with a warm and...
-
Customer Service Representative
2 weeks ago
Saint-Aubin-sur-Gaillon, Normandie, United States United Telephone Company Full time**Job Summary:**United Telephone Company is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing timely support to our customers.**Key Responsibilities:**Respond to customer inquiries...
-
Customer Service Representative
3 weeks ago
Saint-Aubin-sur-Gaillon, Normandie, United States Wal-Mart Stores , Inc. Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Customer Service Specialist. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service...
-
Patient Experience Coordinator
3 weeks ago
Saint-Aubin-sur-Gaillon, Normandie, United States UNC Health Full timeAbout the Role:The Patient Experience Coordinator serves as the first point of contact for visitors and patients of UNC Health, providing exceptional customer service at various locations throughout the facility.Key Responsibilities:Provide a warm welcome to visitors, patients, and staff at hospital entrances, information desks, and other designated...
-
Bilingual Customer Engagement Specialist
4 weeks ago
Saint-Aubin-sur-Gaillon, Normandie, United States Goldfish Swim School Full timeAre you seeking a rewarding opportunity where your work is enjoyable and impactful? Join us at Goldfish Swim School, a rapidly expanding and award-winning franchise that stands out from the crowd. We are currently looking for a dynamic part-time Bilingual Customer Engagement Specialist to enhance our membership sales and customer service.About Us: At...
-
Customer Service Representative
2 weeks ago
Saint-Aubin-sur-Gaillon, Normandie, United States Lowe's Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Lowe's. As a key member of our retail team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and safe store environment.Key Responsibilities:Customer...
-
Customer Service Representative
1 week ago
Saint-Aubin-sur-Gaillon, Normandie, United States Lowes Foods Full timeJob SummaryWe are seeking a highly skilled and friendly Guest Service Clerk to join our team at Lowes Foods. As a Guest Service Clerk, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience in our store.Key Responsibilities1. Greet and thank every guest, offering a choice of bag type and...
-
Personal Banker
2 weeks ago
Saint-Aubin-sur-Gaillon, Normandie, United States PNC Financial Services Group Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Personal Banker - Customer Relationship Specialist. As a key member of our Retail Branch Banking Network, you will play a critical role in strengthening customer relationships and driving sales growth.Key ResponsibilitiesCustomer Acquisition and Retention:...
-
Customer Service Leader
2 weeks ago
Saint-Aubin-sur-Gaillon, Normandie, United States Food Lion Full timeJob SummaryWe are seeking a highly skilled Customer Service Leader to join our team at Food Lion. As a key member of our retail operations team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide fast, easy, flexible, and friendly service to customers...
-
Customer Service Representative
1 week ago
Saint-Aubin-sur-Gaillon, Normandie, United States Wegmans Food Markets Full timeJob SummaryWe are seeking a skilled and friendly Cashier to join our team at Wegmans Food Markets. As a Cashier, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized workspace.Key ResponsibilitiesEngage with customers in a friendly and professional manner, offering assistance and...