Customer Experience Host

6 days ago


SaintAubinsurGaillon, Normandie, United States JUJUBE Full time

Job Summary:

JUJUBE, an elevated Asian-fusion restaurant, is seeking a skilled Server - Front of House to provide exceptional customer service in a dynamic restaurant environment. As a key member of our team, you will be responsible for delivering a memorable dining experience to our guests.

Main Responsibilities:

  • Order Taking and Delivery: Take orders from guests and deliver food and beverages in a timely and efficient manner.
  • Menu Recommendations: Provide menu recommendations to guests based on their preferences and dietary needs.
  • Customer Experience: Ensure that every guest has a positive experience by providing attentive and friendly service.

Why Work with Us:

  • Culinary Experience: Work in an exciting Asian-fusion restaurant environment and learn about curated wine & sake, craft beers, and creative cocktails.
  • Customer Service Skills: Enhance your customer service skills and multitasking abilities in a fast-paced restaurant setting.

Responsibilities:

  • Greeting and Seating: Greet guests, seat them, and escort them to their tables.
  • Menu Information: Provide menu recommendations and additional information to guests.
  • Upselling: Upsell additional products when appropriate.
  • Age Verification: Check ID's to prevent minors from ordering alcoholic beverages.
  • Order Taking and Delivery: Take orders, communicate with kitchen staff, and deliver food promptly.
  • Cash Handling: Handle cash and credit card transactions responsibly.
  • Table Maintenance: Maintain table appearance and provide exceptional customer experience.

Requirements:

  • Experience: Prior experience as a waiter/waitress.
  • Teamwork and Communication: Strong teamwork and communication skills.
  • Multitasking: Ability to multitask and work efficiently.
  • Availability: Flexibility to work weekends, holidays, and night shifts.
  • Education: High school diploma or equivalent.


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