Customer Experience Host
6 days ago
Job Summary:
JUJUBE, an elevated Asian-fusion restaurant, is seeking a skilled Server - Front of House to provide exceptional customer service in a dynamic restaurant environment. As a key member of our team, you will be responsible for delivering a memorable dining experience to our guests.
Main Responsibilities:
- Order Taking and Delivery: Take orders from guests and deliver food and beverages in a timely and efficient manner.
- Menu Recommendations: Provide menu recommendations to guests based on their preferences and dietary needs.
- Customer Experience: Ensure that every guest has a positive experience by providing attentive and friendly service.
Why Work with Us:
- Culinary Experience: Work in an exciting Asian-fusion restaurant environment and learn about curated wine & sake, craft beers, and creative cocktails.
- Customer Service Skills: Enhance your customer service skills and multitasking abilities in a fast-paced restaurant setting.
Responsibilities:
- Greeting and Seating: Greet guests, seat them, and escort them to their tables.
- Menu Information: Provide menu recommendations and additional information to guests.
- Upselling: Upsell additional products when appropriate.
- Age Verification: Check ID's to prevent minors from ordering alcoholic beverages.
- Order Taking and Delivery: Take orders, communicate with kitchen staff, and deliver food promptly.
- Cash Handling: Handle cash and credit card transactions responsibly.
- Table Maintenance: Maintain table appearance and provide exceptional customer experience.
Requirements:
- Experience: Prior experience as a waiter/waitress.
- Teamwork and Communication: Strong teamwork and communication skills.
- Multitasking: Ability to multitask and work efficiently.
- Availability: Flexibility to work weekends, holidays, and night shifts.
- Education: High school diploma or equivalent.
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